Michael Cruz
Brooklyn,NY
Summary
Diligent operations manager bringing 10+ years of experience in operations, production management, organizational development and team building within diverse industries. Proficient in planning, coordinating and executing successful production strategies. Adept at improving operational stability, efficiency and profitability. Team-minded individual works well with senior management and effectively prioritize tasks.
Overview
18
18
years of professional experience
Work History
Brand Strategy Consultant
The Photo Studio Group
10.2023 - Current
- Collaborating with creative teams to design visually appealing marketing materials that aligned with brand standards.
- Managing cross-functional projects, ensuring timely completion and alignment with overall brand goals.
- Enhance brand recognition by developing and implementing strategic marketing plans.
- Streamlined communication between brand teams, ensuring consistency across all channels.
Creative Asset Manager
KITH
04.2023 - 10.2023
- Manage timelines, workflows, and deadlines across photography, re-touch and web teams for all Kith Exclusive, Kith Treats, Multi-Brand, and Monday program collection launches.
- Delineate schedule and deadlines for all major Kith collection releases for both Photography and Web teams.
- Collaborate with the studio coordinator and production teams to collect all assets for each collection - all garments + accessories + shoes.
- Work closely with the Rollout Team in order to understand scheduling of all social media launches in order to deliver final photo assets on time.
Operations Manager
The Photo Studio Group
10.2019 - 03.2023
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
- Supervised 70+ freelance contractors, in charge of biweekly payroll and monthly scheduling
- Created plans and communicated deadlines to ensure client portfolios were completed on time.
Operations Manager
Blink Fitness
08.2017 - 09.2019
- Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.
- Devised processes to boost long-term business success and increase profit levels.
- Worked in matrix management environment with oversight of division level managers, operations, sales, finance, human resources, safety and compliance.
District Operations Manager
GameStop
08.2012 - 06.2017
- Enhanced regional branch performance by implementing proven management processes to increase revenue.
- Traveled to over 8 locations per week to manage each store and perform reviews of individual managers and employees.
- Developed and optimized organizational systems to boost efficiency and keep operations scalable and agile for changing demands.
Operations Executive
Sabon
12.2009 - 08.2012
- Increased company profits through performance optimization strategies and efficiency improvements.
- Built and strengthened relationships across functional leadership areas to keep revenue development and operational plans interconnected and effective.
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
Head of Visual Merchandising
Diesel
05.2006 - 11.2009
- Analysis product and category performance and make sound decisions on how to improve category performance through merchandising and visual representation.
- Provide training to all Mangers to guarantee clear direction.
- Create showroom redo schedule annually and coordinate with Merchandise Mangers specific weeks for specific showrooms.
Education
Master of Science - Clinical Psychology
Touro College
New York, NY06.2007
Bachelor of Science - Forensic Phycology
John Jay College of Criminal Justice of The City University of New York
New York, NY06.2003
Skills
- Operations management
- Team Leadership
- Budgeting and forecasting
- Project Management
- Business administration
- Advanced training in MS office
- Customer relations specialist
- Superb time management skills
- Business Development
- Expense reports
Timeline
Brand Strategy Consultant
The Photo Studio Group
10.2023 - Current
Creative Asset Manager
KITH
04.2023 - 10.2023
Operations Manager
The Photo Studio Group
10.2019 - 03.2023
Operations Manager
Blink Fitness
08.2017 - 09.2019
District Operations Manager
GameStop
08.2012 - 06.2017
Operations Executive
Sabon
12.2009 - 08.2012
Head of Visual Merchandising
Diesel
05.2006 - 11.2009
Master of Science - Clinical Psychology
Touro College
Bachelor of Science - Forensic Phycology
John Jay College of Criminal Justice of The City University of New York
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