Firomsa Disasa
Customer Service
Salt Lake Cty,UT
Summary
Dynamic and detail-oriented professional with a proven track record at Carlos, enhancing order accuracy and expediting urgent shipments. Skilled in product packing and warehouse safety, I excel in communication and problem-solving, ensuring a seamless workflow and customer satisfaction. Committed to maintaining high standards in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Language
Work History
Order Picker
Carlos
05.2025 - 02.2026
- Improved order accuracy by meticulously picking items according to pick list and packing slip requirements.
- Played a vital role in meeting critical deadlines for customers due to efficient processing of expedited orders.
- Utilized forklifts and pallet jacks to transport orders and prepare for shipment delivery.
- Expedited urgent orders through prioritized picking strategies while maintaining accuracy standards.
- Maintained a clean, safe work environment by complying with established safety procedures and guidelines.
- Excellent communication skills, both verbal and written.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Ensured proper labeling and packaging of products, adhering to company standards and minimizing potential damages during transport.
Stocker
Oluma
05.2025 - 02.2026
- Maintained effective team member communication.
- Answered customer questions and provided detailed product information.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Performed inventory control, such as counting, and stocking merchandise.
- Optimized workspace organization within the stockroom, making it easier for colleagues to locate items quickly.
- Improved customer satisfaction by promptly locating items and providing product information.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Assisted in conducting accurate physical inventory counts, resulting in improved stock management.
- Provided backup support to cashiers during peak hours, resulting in shorter wait times for customers.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Collaborated with team members to complete stocking tasks during peak business hours, maintaining a well-stocked sales floor.
- Assisted customers with special requests, enhancing their shopping experience at the store.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Contributed to store cleanliness, ensuring aisles were free from clutter and hazards for shopper safety.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Greeted customers and directed to requested products.
- Enhanced inventory accuracy by diligently organizing and maintaining stockroom shelves.
Store Front Cashier
Lemma
11.2024 - 05.2025
- Assisted with purchasing decisions and located merchandise for customers.
- Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
- Maintained organized and orderly front end and removed carts, baskets, and debris.
- Processed credit card, EBT, and gift certificate payments with electronic computer system.
Education
BBA -
Woliso
Oromia,ethiopia 05.2001 -
Skills
Product packing
Warehouse safety
Stock replenishment
Loading and unloading
Warehouse operations
Production line operations
Packaging expertise
Product packaging
Customer service
Problem-solving abilities
Cleaning and sanitizing
Excellent communication
Verbal and written communication
Adaptability and flexibility
Time management abilities
Self motivation
Timeline
Order Picker
Carlos
05.2025 - 02.2026
Stocker
Oluma
05.2025 - 02.2026
Store Front Cashier
Lemma
11.2024 - 05.2025
BBA -
Woliso
05.2001 -