Summary
Overview
Work History
Education
Skills
Certification
Timeline
BusinessAnalyst

Fithawi Andemichael

Fort Dodge,Iowa

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Grocery Checker

Hy-Vee
10.2023 - Current
  • Communicated with customers and staff politely and professionally to uphold store standards.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Removed trash, swept, and mopped floors for professional appearance.
  • Operated cash register to accurately process and record customer payments.
  • Addressed customer complaints and concerns, providing mutually beneficial solutions.
  • Collected shopping carts from parking lot and returned to stand to keep lot organized.
  • Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Learned duties for various positions and provided backup at key times.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Performed cash, card and check transactions to complete customer purchases.
  • Operated cash register to record transactions accurately and efficiently.
  • Checked personal identifications during alcohol and tobacco sales.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.

Checker

Walmart
05.2023 - Current
  • Restocked and organized merchandise in front lanes.
  • Performed checks to determine most accurate pricing.
  • Processed both cash and card purchases and returns.
  • Spoke with upset customers and notified appropriate management to resolve conflicts.
  • Assisted with unloading customer carts onto conveyor belt.
  • Checked personal identifications during alcohol and tobacco sales.
  • Directed customers on methods to obtain refunds, returns and exchanges.
  • Informed supervisor of front-end product gaps, scanning problems and price mismatching.
  • Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
  • Collaborated with other departments to ensure accuracy of all measurements.
  • Checked loads to identify contents and unauthorized or highly regulated materials.

Marketing Summer Intern

State Farm Lynn Huglan
06.2022 - 08.2022
  • Answered phones, provided information and took messages.
  • Created and optimized records management strategies to coordinate and protect information.
  • Opened, sorted and distributed incoming mail and packages.
  • Gathered, organized and input information into digital database.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Generated reports detailing findings and recommendations.

Education

High School Diploma -

Perry High School
Perry, IA
05.2023

Skills

  • Attention to Detail
  • Cash Handling Expertise
  • Efficient Scanning Techniques
  • Store Policies Familiarity
  • Team Collaboration
  • Effective Communication
  • Stress Tolerance
  • Sales Promotion
  • Customer Service Excellence
  • Cleanliness and Organization
  • Decision Making
  • Interpersonal Skills
  • Adaptability and Flexibility
  • Problem Solving Abilities
  • Positive Attitude
  • Computer Literacy
  • Continuous Learning
  • Payment Processing
  • Estimating Demand
  • Customer Service-Focused
  • Bilingual in English and Tigrinya

Certification

  • Excel Training
  • Access Training

Timeline

Grocery Checker

Hy-Vee
10.2023 - Current

Checker

Walmart
05.2023 - Current

Marketing Summer Intern

State Farm Lynn Huglan
06.2022 - 08.2022

High School Diploma -

Perry High School

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Fithawi Andemichael