Fithawi Andemichael
Fort Dodge,Iowa
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Grocery Checker
Hy-Vee
Fort Dodge
10.2023 - Current
- Communicated with customers and staff politely and professionally to uphold store standards.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Removed trash, swept, and mopped floors for professional appearance.
- Operated cash register to accurately process and record customer payments.
- Addressed customer complaints and concerns, providing mutually beneficial solutions.
- Collected shopping carts from parking lot and returned to stand to keep lot organized.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
- Handled cash with high accuracy and took care to check bills for fraud.
- Learned duties for various positions and provided backup at key times.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Performed cash, card and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Checked personal identifications during alcohol and tobacco sales.
- Identified and resolved discrepancies and errors in customer accounts.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Monitored self-checkout systems and provided help in resolving complex problems.
- Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
Checker
Walmart
Grimes, IA
05.2023 - Current
- Restocked and organized merchandise in front lanes.
- Performed checks to determine most accurate pricing.
- Processed both cash and card purchases and returns.
- Spoke with upset customers and notified appropriate management to resolve conflicts.
- Assisted with unloading customer carts onto conveyor belt.
- Checked personal identifications during alcohol and tobacco sales.
- Directed customers on methods to obtain refunds, returns and exchanges.
- Informed supervisor of front-end product gaps, scanning problems and price mismatching.
- Notified management of associate theft, customer shoplifting, unauthorized mark downs and property defacement.
- Collaborated with other departments to ensure accuracy of all measurements.
- Checked loads to identify contents and unauthorized or highly regulated materials.
Marketing Summer Intern
State Farm Lynn Huglan
Perry, IA
06.2022 - 08.2022
- Answered phones, provided information and took messages.
- Created and optimized records management strategies to coordinate and protect information.
- Opened, sorted and distributed incoming mail and packages.
- Gathered, organized and input information into digital database.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Generated reports detailing findings and recommendations.
Education
High School Diploma -
Perry High School
Perry, IA05.2023
Skills
- Attention to Detail
- Cash Handling Expertise
- Efficient Scanning Techniques
- Store Policies Familiarity
- Team Collaboration
- Effective Communication
- Stress Tolerance
- Sales Promotion
- Customer Service Excellence
- Cleanliness and Organization
- Decision Making
- Interpersonal Skills
- Adaptability and Flexibility
- Problem Solving Abilities
- Positive Attitude
- Computer Literacy
- Continuous Learning
- Payment Processing
- Estimating Demand
- Customer Service-Focused
- Bilingual in English and Tigrinya
Certification
- Excel Training
- Access Training
Timeline
Grocery Checker
Hy-Vee
10.2023 - Current
Checker
Walmart
05.2023 - Current
Marketing Summer Intern
State Farm Lynn Huglan
06.2022 - 08.2022
High School Diploma -
Perry High School