Fiti Lau
Anchorage,AK
Summary
Veteran Unit Supply Specialist bringing 6 years experience with the United States Army. Excellent multitasker and problem-solver with a superior work ethic and strong communication skills. Knowledgeable about clerical, housekeeping and inspection standards. Diligent supply management professional with expertise in logistics, supply chain practices and receiving procedures. Effective at securing and controlling weaponry and ammunition. Skilled at keeping supplies and equipment organized and mission-ready. Well-versed in Army policies and procedures. Computer-savvy and organized with hardworking and responsible mindset.
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results.
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
10
10
years of professional experience
Work History
Operations Supervisor
BAC Transportation
02.2025 - Current
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Completed bi-weekly payroll for 55 employees.
Dispatch Lead
BAC Transportation
09.2023 - 02.2025
- Organized paperwork and explained individual job parameters for each assignment.
- Monitored driver locations in field and solved discrepancies to keep team on-track.
- Responded to high volume of phone and email requests to provide logistics information.
- Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
Senior Supply Sergeant
Army Reserve
04.2023 - 02.2025
- Assisted property book officer in logging and tracking items belonging to unit.
- Monitored supply room for accurate inventory levels and to secure property from theft.
- Set maintenance schedule and assigned tasks to soldiers.
- Submitted requisition orders for new equipment when inventory levels were low.
Unit Supply Specialist (92Y)
Army
01.2017 - 04.2023
- Prepared unit and organizational supply documentation.
- Oversaw supply requests, accountability and receipts.
- Maintained automated system for tracking group supplies and equipment.
- Acted as primary contact for supply chain management systems, tools and data and ran regular reports in support of supply chain business processes.
- Completed inventory counts of equipment on book for unit.
- Planned and conducted annual section training.
- Synchronized supply chains to optimize inventory and service procedures.
- Reviewed supply policies, plans and procedures to resolve issues impacting logistics operations and supply accountability.
Supervisor
Blue Beacon
03.2016 - 11.2016
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues and adjusted policies to meet changing needs.
- Evaluated employee performance and coached and trained to improve weak areas.
- Maintained compliance with company policies, objectives and communication goals.
Education
High School Diploma -
American School
Lansing, IL09.2015
Skills
- Automated Supply Systems
- Damage Identification and Reporting
- Inventory Monitoring and Management
- Charge Calculation
- Performance Goals
- SAP
- Box and Container Packing
- Unit Level Computers
- Customer Satisfaction
- Storage and Supply Management
- Military Policies
- Loading Cargo
- Performance monitoring
- Safety oversight
- Compliance management
- Employee development
Timeline
Operations Supervisor
BAC Transportation
02.2025 - Current
Dispatch Lead
BAC Transportation
09.2023 - 02.2025
Senior Supply Sergeant
Army Reserve
04.2023 - 02.2025
Unit Supply Specialist (92Y)
Army
01.2017 - 04.2023
Supervisor
Blue Beacon
03.2016 - 11.2016
High School Diploma -
American School