Summary
Overview
Work History
Education
Skills
References
Languages
Languages
Certification
Timeline
Generic

Fito Louis

Miramar

Summary

Dynamic Claims Adjuster with a proven track record at Stellar Public Adjusting, excelling in claims analysis and customer relations. As an expert in cost estimation and regulatory compliance, I have successfully trained new adjusters, enhancing team performance. Adept at problem-solving and leveraging CRM software to optimize client interactions and drive sales growth. Experienced insurance professional with several-year career assessing properties, determining liabilities and negotiating settlements. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Claims Adjuster

Stellar Public Adjusting
Miami
03.2020 - 07.2024
  • Analyzed facts of loss including photographs, diagrams and other evidence to identify potential sources of recovery.
  • Determined reserves for each claim based on estimated costs of settlement or defense.
  • Provided training sessions for new adjusters on best practices for adjusting claims.
  • Traveled to customer sites to evaluate fallen trees, leaking roofs and other issues to create accurate cost estimations.
  • Contacted banks to acquire credit information.

Sales Associate Manager

Assurance Health Care Financial Services
Fort Lauderdale
01.2017 - 01.2019
  • Utilizing inbound, live, transferred calls to market products over the phone, navigating scripts, computers with CRM, and headsets to provide short-term medical plans through Health Med and 1st Med STM to prospects needing affordable supplement insurance coverages while comparing ACA plans.

Position Duty

American Income Life Insurance Company
01.2012 - 01.2016
  • Elevate client relations by establishing credibility, discerning needs, and providing appropriate coverage recommendations.
  • Selling, life, annuities plans to clientele.
  • Call on policy holders to deliver and explain policies, analyze insurance programs, and suggest additions or changes.
  • Calculate premiums and establish payment methods selling face to face.

Position Duty

Kane's Warehouse Trucking and Furniture Company
01.2010 - 01.2013
  • As a Delivery Specialists I delivered quality furniture to our customers' homes throughout the Central Florida area.
  • The role of the delivery team will be to unload the furniture and set it up in for the customer, some assembly may be required.
  • Our delivery team is the last step of the Kane's customer service experience and responsible for executing complete customer satisfaction.

Education

Insurance License -

Florida School of Insurance
Orlando, FL
04.2012

Some College (No Degree) -

Miami Dade College
Miami, FL

Skills

  • Claims analysis
  • Cost estimation
  • Regulatory compliance
  • Risk assessment
  • Customer service
  • Customer relations
  • CRM software
  • Sales techniques
  • Insurance policies
  • Problem-solving
  • Team collaboration
  • Direct sales
  • Networking
  • Upselling strategies
  • Data entry
  • Outbound calling
  • Sales activities

References

Travis, (954) 451-4098

Languages

  • English
  • Creole

Languages

English
Professional
French
Professional

Certification

  • 215 Insurance License

Timeline

Claims Adjuster

Stellar Public Adjusting
03.2020 - 07.2024

Sales Associate Manager

Assurance Health Care Financial Services
01.2017 - 01.2019

Position Duty

American Income Life Insurance Company
01.2012 - 01.2016

Position Duty

Kane's Warehouse Trucking and Furniture Company
01.2010 - 01.2013

Insurance License -

Florida School of Insurance

Some College (No Degree) -

Miami Dade College

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Fito Louis