Summary
Overview
Work History
Education
Skills
Timeline
Generic

Fitzgerald Cabral

Hanover Park,IL

Summary

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Overview

24
24
years of professional experience

Work History

Public Service Supervisor

IL Secretary of State
Saint Charles, IL
07.2023 - Current
  • Monitored employee productivity levels on a regular basis to identify areas of improvement.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Monitored employee attendance, addressing any punctuality or absenteeism issues.
  • Trained new employees on company policies, job duties, and performance expectations.

Public Service Representative

IL Secretary of State
Elgin, IL
10.2019 - 07.2023
  • Developed strategies for providing exceptional customer service while maintaining efficiency.
  • Ensured that all customer requests were handled promptly and professionally.
  • Managed the renewal process for driver licenses and state IDs.
  • Conducted on-road evaluations of new drivers.

Endoscopy Surgical Tech

ABMC
Elk Grove Village, IL
09.2017 - 10.2019
  • Assisting patient in pre procedure
  • Checking patient vital sign
  • Prepare the room in which the procedure takes place and clean up and sterilize everything afterwards
  • Care for the patient and be responsible for collecting patient biopsies and specimens and keeping the field sterile
  • Assist physicians in the gastroenterology (GI) specialty and bronchoscope
  • Maintain inventories of endoscopic equipment and supplies
  • Perform safety checks to verify proper equipment functioning

take of care of the patient while recovering and in transporting the patient.

Telemetry Tech

ABMC
Elk Grove Village
08.2002 - 09.2017
  • Monitor patient heart rhythm and heart rate
  • Report or notify nurses with any changes on patient heart rhythm
  • Record hourly the rate and rhythm of the patient
  • Measure and analyze the patient heart rhythm
  • Help with scheduling of staff in the unit
  • Ordering supply for the unit
  • Answering phone.

Certified Pharmacy Technician

- 02.2005
  • Assisted and worked under a supervision of a Licensed Pharmacist
  • Received and filled medical prescriptions for patients
  • Counted, poured, measured, and weighed medications and treatments
  • Verified patient’s information on prescription label before sending out.

PCT II

ABMC
04.2001 - 01.2002
  • Assisting with patient care
  • Answering call light
  • Recording vital signs, blood sugars, height, weight, input and output
  • Assist with feeding the patient if necessary, and refill water and ice
  • Answering phone call and relaying messages
  • Helping nurse putting orders in the computer
  • Transport non-critical patient and assist with critical patients
  • Assist with their mobility- turn and positioning
  • Draw blood from a patient
  • Cross-train unit secretary.

Assistant Supervisor/Coordinator

US Office Product
Roselle, IL
08.2000 - 03.2001
  • Prepare daily work order
  • Received and check delivery orders
  • Do product inventory
  • Assign people to their work area.
  • Trained new staff members on company policies, procedures and job expectations.
  • Collaborated with managers from other departments to ensure smooth workflow across the organization.
  • Conducted periodic inventory checks to ensure accuracy of stock levels.
  • Adhered to company policies and guidelines while managing daily operations of the store.

Education

Bachelor of Science in Nursing -

Coll. of the Immaculate Conception
01.1998

High School -

Nueva Ecija High School
01.1994

Bachelor of Science in Nursing -

Wesleyan University Philippines

Education (basic) -

University of Sto. Tomas

Skills

  • Employee Motivation
  • Problem-Solving
  • Analytical Skills
  • 50 wpm typing
  • Dedicated team player
  • HIPAA Trained
  • Works under pressure
  • MS Office Suite
  • Critical thinking
  • Staff Management
  • Training and mentoring
  • Processes and procedures

Timeline

Public Service Supervisor

IL Secretary of State
07.2023 - Current

Public Service Representative

IL Secretary of State
10.2019 - 07.2023

Endoscopy Surgical Tech

ABMC
09.2017 - 10.2019

Telemetry Tech

ABMC
08.2002 - 09.2017

PCT II

ABMC
04.2001 - 01.2002

Assistant Supervisor/Coordinator

US Office Product
08.2000 - 03.2001

Certified Pharmacy Technician

- 02.2005

Bachelor of Science in Nursing -

Coll. of the Immaculate Conception

High School -

Nueva Ecija High School

Bachelor of Science in Nursing -

Wesleyan University Philippines

Education (basic) -

University of Sto. Tomas
Fitzgerald Cabral