Fiza Mahmood
New York,NY
Summary
Energetic Communications Assistant professional bringing a robust background in engineering messages to boost company image and preparing to support professionally written materials. Driven to craft targeted messaging to promote and inform the general public of events, promotions, and campaigns. Experienced in leveraging detailed analytics reports to monitor and document success.
Overview
5
5
years of professional experience
Work History
Communications Assistant
John Jay College Of Criminal Justice, CUNY
2022.08 - Current
- Entering databases, sending blast emails, and updating admission decisions on Hobson’s Database
- Updating and correcting errors on databases on an everyday basis
- Attend weekly staff meetings, coordinate events for the College, and professional database training daily
- Developing and implementing internal and external communications procedures
- Creating and updating fliers, posters, and presentations for meetings and events
- Updating contact information, sending text messages, importing and exporting data from SignalVine.
- Prepared, organized, and managed project schedules to produce deliverables and meet deadlines.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
CUNY EDGE Administrative Assistant Intern
John Jay College Of Criminal Justice, CUNY
2021.09 - 2022.12
- Provide individual academic career success coaching for Transfer & Fellowship students
- Conduct needs-tier assessments for Transfer students who are at risk of academic probation
- Create, implement, and facilitate seminars/workshops for CUNY EDGE Transfer Students
- Attend weekly staff meetings, events, and professional development training on an ongoing basis
- Obtained proficiency in entering databases, sending emails, and contacting students
- Navigate and aid students through the CUNY and John Jay websites
- Aid students in creating resumes and cover letters.
- Maintained confidentiality and security of sensitive information to protect privacy and security of company data.
Orientation Leader
John Jay College Of Criminal Justice, CUNY
2022.07 - 2022.08
- Facilitated and led tours, icebreakers, and activities for upcoming first-year and transfer students
- Practiced and obtained confidence in public speaking
- Served as a guide for students by aiding them upon their arrival on the college campus.
- Facilitated group activities among assigned students and promoted community bonds through engaging events.
- Assisted with transition to college life by providing one-on-one support.
College Assistant
John Jay College Of Criminal Justice, CUNY
2022.02 - 2022.06
- Create, implement, and lead events and meetings between mentees and mentors
- Aid students in updating resumes, cover letters and searching for jobs and internships
- Attend weekly staff meetings and successfully record meeting minutes notes daily
- Maintained records, managed to enter the database, sent emails, and contacted students
- Create fliers and presentations for meetings and events
- Provide administrative support to faculty and staff for the Program.
- Input data into spreadsheets and databases.
- Supported staff on special assignments and ad hoc projects.
Manager of Men's Basketball Team
Newtown High School
2018.10 - 2019.04
- Managed to record team scores and fouls
- Assisted head coach during in and off-court duties
- Obtained the ability to maintain clear and effective communication with other managers and team players.
- Acted as positive role model for team participants and in community.
Education
Bachelor of Science - Criminal Justice
05.2023
GPA: 3.62
Minor in Political Science and Middle East Studies
Cum Laude Graduate
Honors in Major
- Dean's List Fall 2019
- Dean's List Fall 2020
- Dean's List Spring 2021
- Dean's List Fall 2021
- Dean's List Spring 2022
- Dean's List Fall 2022
- Dean’s List Spring 2023
Skills
- Proficient in Microsoft Office applications (Word, Excel, PowerPoint, Outlook, World Wide Web)
- Proficient in the CUNYfirst Database, Blackboard, and Adobe Acrobat.
- Knowledge of PowToons, Canva, and Simplicity.
- Email Blasts
- Administrative Support
- Technical Knowledge
Languages
Arabic
Elementary
French
Elementary
Urdu
Limited Working
Punjabi
Limited Working
Hindi
Limited Working
Timeline
Communications Assistant - John Jay College Of Criminal Justice, CUNY
2022.08 - Current
Orientation Leader - John Jay College Of Criminal Justice, CUNY
2022.07 - 2022.08
College Assistant - John Jay College Of Criminal Justice, CUNY
2022.02 - 2022.06
CUNY EDGE Administrative Assistant Intern - John Jay College Of Criminal Justice, CUNY
2021.09 - 2022.12
Manager of Men's Basketball Team - Newtown High School
2018.10 - 2019.04
John Jay College of Criminal Justice of The City University of New York - Bachelor of Science, Criminal Justice
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