Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Timeline
Generic

FRANCISCO OCASIO ALVARADO

Orlando,FL

Summary

Strategic operations manager specializing in logistics, warehousing, inventory control, and production replenishment. Drove improvements in inventory accuracy, reduced downtime, increased warehouse throughput, and lowered freight expense through Lean Six Sigma, JIT, and data-driven process controls. Uses AI to analyze KPIs and variances, with results verified against ERP/WMS records and physical counts.

Overview

1
1
Certification
20
20
years of professional experience

Work History

Operation's Manager

Milos Tea Company
, South Carolina
01.2025 - Current
  • Lead end-to-end logistics across raw materials, finished goods, warehousing, transportation, inventory control, and production replenishment in a high-volume manufacturing environment.
  • Reduced production downtime by 4% and increased warehouse throughput by 3% through JIT practices and a Lean Six Sigma replenishment improvement.
  • Apply Lean Six Sigma, DMAIC, 5S, and JIT principles to eliminate waste, standardize work, improve material flow, and strengthen visual management and replenishment discipline.
  • Achieved 99.9% inventory accuracy and 98.2% raw-material accuracy for non-consumables and 95.1% for concentrates through cycle counting, reconciliation, WMS controls, and root-cause corrective actions.
  • Analyzed inventory variances, KPIs, cycle-count results, and operational trends using AI-assisted workflows; verified findings against ERP/WMS transactions, physical inventory, and source documentation before taking action.
  • Reduced freight expenses by negotiating carrier contracts, consolidating shipments, and enhancing inbound/outbound transportation planning.

Operations Manager

ADUSA
, South Carolina
01.2021 - 01.2025
  • Led and developed a 50-person operations team, improving project completion rates by 9% through hands-on coaching, accountability, and performance management.
  • Directed high-volume distribution operations, ensuring effective warehousing, inventory control, fulfillment, transportation, and labor planning.
  • Led cross-functional initiatives across operations, inventory, transportation, and supply chain to enhance service, communication, and execution.
  • Strengthened controls across receiving, put-away, replenishment, picking, and inventory movements, reducing discrepancies and enhancing throughput.
  • Improved inventory accuracy and order execution through cycle counting, physical-to-system reconciliation, transaction analysis, and root-cause investigation.

Procurement/ Inventory Control Manager

Grove Collaborative
, Pennsylvania
08.2019 - 02.2021
  • Directed end-to-end purchasing and procurement operations, including sourcing, vendor selection, price negotiations, purchase orders, and delivery coordination.
  • Managed supplier relationships, negotiating pricing, terms, lead times, and service agreements to ensure reliable product availability and optimize costs.
  • Analyzed purchasing trends, inventory levels, demand forecasts, and historical consumption to establish appropriate order quantities and minimize stockouts and excess inventory.
  • Collaborated with warehouse, production, operations, and finance teams to align purchasing activities with operational needs and business objectives.
  • Monitored supplier performance, resolving delivery delays, quality issues, pricing discrepancies, and other procurement-related concerns to maintain continuity of operations.
  • Implemented purchasing controls and standardized procurement processes, enhancing accuracy and accountability across the supply chain.
  • Evaluated and developed new suppliers to strengthen the vendor network, improve product quality, and support competitive sourcing strategies.
  • Partnered with cross-functional teams to anticipate material requirements, coordinate replenishment, and prevent disruptions to production and daily operations.
  • Identified opportunities for cost reduction, process improvement, and inventory optimization while maintaining quality and service-level expectations.
  • Supervised and supported purchasing/warehouse personnel, establishing priorities and performance expectations to maintain efficient daily operations.... more

Warehouse Manager

Grove Collaborative
, Pennsylvania
06.2015 - 08.2019
  • Managed end-to-end fulfillment operations for a high-growth direct-to-consumer (DTC) e-commerce brand, overseeing order accuracy, carrier management, and shipment SLA compliance.
  • Optimized outbound shipping processes and carrier mix, reducing cost-per-shipment while ensuring compliance with delivery service-level agreements and maintaining customer experience standards.
  • Coordinated with 3PL partners and internal stakeholders to ensure seamless inventory replenishment, order accuracy, and on-time fulfillment across all channels.
  • Leveraged data analytics to identify supply chain bottlenecks and implement corrective actions, enhancing fulfillment workflows and driving continuous improvement.
  • Supported inventory planning and demand forecasting to align stock levels with sales velocity, reducing overstock and out-of-stock events across the product catalog.
  • Partnered with customer experience and product teams to resolve fulfillment issues, enhancing post-purchase satisfaction and creating scalable operational processes.
  • 4 yrs 3 mos

Supply / Logistics Chief

United States Marine Corps
12.2006 - 05.2015
  • Directed end-to-end logistics and supply operations, including inventory control, transportation, warehousing, equipment accountability, and mission-critical material distribution.
  • Led and developed teams of up to 50 Marines in high-tempo environments where discipline, accountability, teamwork, and mission readiness were essential.
  • Led teams through rapidly changing priorities and limited resources, ensuring clear communication and maintaining organizational readiness.
  • Served as a hands-on leader, working alongside Marines to solve complex operational challenges, reinforce standards, and ensure mission execution.
  • Built high-performance culture emphasizing ownership, resilience, attention to detail, and disciplined execution under pressure to enhance team effectiveness.
  • Mentored junior Marines and emerging leaders through technical training and coaching, fostering career development and increased responsibility.

Education

Associate Degree - Statistics

Florida International University

Skills

  • WMS / ERP Systems
  • JIT / Replenishment
  • 5S Lean Certification
  • Inventory reconciliation
  • Root-cause analysis
  • Inventory analytics
  • E-Commerce Fulfillment
  • Operational analytics
  • SAP
  • Oracle ERP
  • Manhattan Associates
  • Excel
  • Power BI
  • Tableau
  • SQL
  • Statistical Analysis

Personal Information

  • Title: OPERATIONS & LOGISTICS LEADER | INVENTORY MANAGEMENT | LEAN SIX SIGMA GREEN BELT | AI-DRIVEN ANALYTICS
  • Availability: Open to relocation
  • Work Permit: Authorized to work in the U.S.
  • Visa Status: Authorized to work in the U.S.

Certification

  • Business Analytics Certification | University of Alabama at Birmingham
  • Lean Six Sigma Green Belt | Lean Six Sigma / Six Sigma Certification
  • APICS Certification | Supply Chain / Operations

Timeline

Operation's Manager

Milos Tea Company
01.2025 - Current

Operations Manager

ADUSA
01.2021 - 01.2025

Procurement/ Inventory Control Manager

Grove Collaborative
08.2019 - 02.2021

Warehouse Manager

Grove Collaborative
06.2015 - 08.2019

Supply / Logistics Chief

United States Marine Corps
12.2006 - 05.2015

Associate Degree - Statistics

Florida International University
FRANCISCO OCASIO ALVARADO