Dynamic healthcare professional with extensive experience at Hospital Felicio Rocho, demonstrating expertise in medication and IV administration and compassionate care. Skilled in clinical documentation and patient assessment, significantly reduced hospital-acquired infections, and improved patient satisfaction ratings through personalized care. Collaborates effectively with interdisciplinary teams, ensuring optimal patient outcomes.
Overview
10
10
years of professional experience
Work History
Nurse
Hospital Felicio Rocho
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Hair Salon Owner
Hair Salon and Aesthetics
09.2019 - 09.2024
Maintained a clean, safe, and welcoming salon environment for clients and staff members.
Developed a loyal clientele with exceptional communication skills and attention to detail.
Oversaw payroll processing, budgeting, tax preparation tasks as part of managing financial aspects of the salon business.
Increased salon revenue through effective marketing strategies and promotional campaigns.
Resolved customer complaints effectively by demonstrating empathy, understanding their concerns, and finding suitable solutions that ensure satisfaction on both ends.
Organized special events such as hair shows or charity fundraisers to increase brand awareness and community engagement.
Managed salon operations, ensuring efficient scheduling and high-quality customer service.
Trained and mentored junior stylists, fostering professional growth and skill development.
Collaborated with other local businesses to create cross-promotional opportunities, increasing brand visibility in the community.
Implemented eco-friendly practices within the salon, reducing environmental impact while maintaining quality standards.
Trained and motivated employees to perform daily business functions.
Performing relaxing massages and lymphatic drainage.
Nail designer regular.
Restaurant Owner
Pecorino
11.2018 - 07.2022
Managed payroll, daily deposits, and cost controls.
Supervised daily restaurant operations, ensuring smooth workflow and timely resolution of any issues that arose.
Set employee schedules, delegated work, and monitored food quality and service performance.
Maintained positive relationships with local community and government officials.
Nurse
Hospital Luxemburgo
02.2015 - 07.2015
Performed accurate documentation of patient assessments, interventions, and outcomes in compliance with regulatory standards.
Administered medications via oral, IV, and intramuscular injections and monitored responses.
Performed routine wound care and dressing changes on schedule.
Promoted a safe and comfortable healing environment by addressing patient concerns promptly and professionally.
Remained calm during high-stress, critical situations, demonstrating sustained focus and problem-solving in real-time.
Educated patients on disease management, self-care techniques, and wellness strategies to improve long-term health outcomes.
Improved patient satisfaction ratings by delivering compassionate and personalized care.
Implemented infection control measures that significantly reduced hospital-acquired infections.
Utilized strong clinical judgment in prioritizing patient needs during high-stress situations, ensuring optimal outcomes.
Collaborated with interdisciplinary teams for optimized patient treatment plans and outcomes.
Education
Colégio Salesiano
Belo Horizonte Minas Gerais
Graduation - Health Management And Clinical Assistance
PUC Minas
Belo Horizonte Minas Gerais
07.2008
Graduation - Health Management And Clinical Assistance
PUC Minas Gerais
Belo Horizonte Minas Gerais, Brazil
12.2004
Skills
Medication Administration
Medication and IV administration
Direct Patient Care
Patient Care
Patient Assessment
Clinical Documentation
Compassionate Care
Family Education
Healthcare ethics
Languages
English
Limited Working
Portuguese
Native or Bilingual
Spanish
Elementary
Timeline
Hair Salon Owner
Hair Salon and Aesthetics
09.2019 - 09.2024
Restaurant Owner
Pecorino
11.2018 - 07.2022
Nurse
Hospital Luxemburgo
02.2015 - 07.2015
Nurse
Hospital Felicio Rocho
Colégio Salesiano
Graduation - Health Management And Clinical Assistance
PUC Minas
Graduation - Health Management And Clinical Assistance
Regulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery CenterRegulatory Specialist- Senior at St. Joseph Hospital- St. Charles, St. Joseph Hospital- Wentzville, St. Joseph Hospital- Lake St. Louis, Kisker Outpatient Surgery Center
Student Internship/Training at University Hospital of the West Indies; Kingston Public Hospital (KPH); Bustamante Hospital for Children; Bellevue Hospital; Victoria Jubilee Hospital; National Chest HospitalStudent Internship/Training at University Hospital of the West Indies; Kingston Public Hospital (KPH); Bustamante Hospital for Children; Bellevue Hospital; Victoria Jubilee Hospital; National Chest Hospital