Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Flavio Luzardo

Washington

Summary

Motivated Sales Person committed to providing excellent customer service. Organized, detail-oriented and empathetic to customer needs. Skilled at helping customers find the products and services that they need.

Overview

24
24
years of professional experience

Work History

Sales Assistant

Bite the Fruit
03.2018 - Current
  • Assisted customers with prompt and polite support in-person and via telephone.
  • Established rapport with customers using active listening and interpersonal skills.
  • Conducted product demonstrations to highlight features and redirect objections to positive aspects.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Managed efficient cash register operations.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Developed strong rapport with customers and created positive impression of business.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Provided exceptional services and pleasant shopping experiences to retail customers.

Realtor

Coldwell Banker Realty
09.2001 - Current
  • Assisted buyers with finding ideal homes by assessing needs, requirements, and budgets.
  • Educated clients on changing or updating properties, buying, and selling techniques and processes to maintain curb appeal.
  • Wrote contracts to outline sales and purchases of properties.
  • Compared recently sold area properties to determine competitive market prices.
  • Resolved client concerns related to home purchases to maintain high satisfaction ratings.
  • Marketed and sold property for clients by hosting open houses and advertising online and in print.
  • Negotiated, facilitated, and managed real estate transactions.
  • Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
  • Developed and implemented strategic marketing plans to increase potential for selling properties and generate more leads.

Education

High School Diploma -

Colegio Maua'
Porto Alegre, RS Brazil
12-1981

Skills

  • Team support and assistance
  • Customer needs assessment
  • Merchandising proficiency
  • Processing payments
  • Display building
  • Visual merchandising
  • Loyalty program promotion
  • Cash register operation
  • Product merchandising
  • Sales expertise
  • Cash handling
  • Point of sale operation

Languages

Spanish
Native or Bilingual
Portuguese
Native or Bilingual

Timeline

Sales Assistant

Bite the Fruit
03.2018 - Current

Realtor

Coldwell Banker Realty
09.2001 - Current

High School Diploma -

Colegio Maua'

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