Flemming Ragas

Experienced Logistics Manager proficient at monitoring operational pulse to deliver relevant information to all major internal customers and stakeholders. I am accustomed to working with multiple entities to achieve business goals for logistics efficiency, cost containment and contract integrity. I will work quickly and maintains focus while providing top-notch customer service. Dedicated Logistics Manager contributing solutions to performance issues and high freight costs. Knowledgeable in new employee training and safety procedures. Offers a successful career history comprising more than 23 years.

• Ability to write reports, policies, briefings, and various correspondences.
• Expertise in developing and implementing Microsoft Office PowerPoint presentations, briefings, memorandums, and marketing materials such as newsletters, brochures, and resource CDs through the use of Microsoft Office Word and Publisher and Adobe Photoshop and Illustrator
• Experienced in writing, revising, and editing effective policies and procedures
• Ability to gather salient and material facts from varying sources and through various mediums and make the appropriate recommendations
• Explain benefit programs and entitlement criteria, conducts interviews, identifies issues, gathers relevant evidence, adjudicates claims, and inputs data necessary to generate the award and notification letter to the veteran describing the decision and thereason for it
• Ability to case manage, research, and analyze data.
• Manage personnel records, sensitive documents and material, and automated system activities
• Record, file, and manage personnel, equipment, and supply records
• Provides accurate accountability and reporting of all personnel and equipment
• Research and analyze data to implement effective solutions and improvement into programs
• Team oriented and influence others to translate vision into constructive action
• Serve as a primary contact for the veteran and his/her representative or advocate and the decision-maker for compensation or pension claims
• Explain the full range of VA benefits and all related programs
• Ability to communicate with groups and individuals.
• Excellent interpersonal relations/oral and written communication skills
• Extensive communication and negotiation skills
• Managed and resolved conflicts and disagreements in a constructive manner
• Able to foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Army
• Coordinates the administrative aspects of office moves, office construction, and other facility improvements including furniture, equipment, telephones, and short-term storage
• Deal effectively with pressure and remain optimistic, vigilant and persistent under adversity
• Make determinations as to eligibility for the type of benefit sought and fully analyzes, develops, and requests required evidence for certain claims requiring a rating decision
• Knowledge of organizational structures.
• Expert ability to perform work related to developing and maintaining relationships with stakeholders in various levels of government, private industry, and federal, state, and local agencies/organizations
• Ability to develop plans and organize work within an organization to facilitate the availability of various resources
• Reviews, monitors, and advises management on matters concerning personnel actions and services
• Experienced in researching and preparing budget proposals and expenditures
• Implements and complies with safety and physical security of all locations
• Act as an advocate for veterans and their beneficiaries in their dealings with other VA elements and organizations that affect their claims
• Knowledge of procedures to analyze problems, identify significant factors, gather pertinent data and recognize solutions.
• I identify and analyze problems; weigh relevance and accuracy of information; generate and evaluate alternative solutions; and make sound recommendations
• My expert ability to track and compile data and statistics for measuring results and impacts and for performance-based reporting
• I have extensive experience in collecting, analyzing, evaluating, and disseminating sensitive information
• Three years’ experience with the Military Decision-Making Process (MDMP) in a combat, training and simulated environment
• Utilize various electronic data processing (EDP) systems for inputting data related to claims adjudication, processing, monitoring, and correspondence preparation
• Core Skills:
• Demonstrated ability to analyze information identifies significant factors, gather pertinent data, and develop solutions
• Successful hands-on experience in operations management, planning, workflow organization, space utilization, research, analysis, and investigations
• An effective problem-solver with excellent organizational and time management skills; capably liaises and manages business relationships
• Recognized for ability to educate, train, lead, evaluate, and motivate personnel at all levels
• Prepare correspondence to members of Congress and special interest groups on case assignments and other "controlled" correspondence
• Strengths:
• Consistently perform critical roles in ensuring the readiness of staff and systems to support operations and organizational objectives
• Promote a hardworking collaborative environment with excellent team building skills; fosters enthusiasm with a focus on achieving company goals
• Communicate effectively orally and in writing with strong presentation skills
• Develop comprehensive requests for these examinations/opinions to ensure appropriate evidence is received from which to adjudicate the claim
• Decide the necessity for and type of examinations, reexamination or opinions to determine the existence of or to evaluate disabilities resulting from diseases or injuries