FLESHA GILDER
PELHAM,AL
Summary
Proactive and caring worker with 11 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Hardworking and passionate job seeker with strong organizational skills position. Ready to help team achieve company goals. To seek and maintain full-time position . Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Infant Teacher
Blooming Butterfly Nursery ELC
10.2022 - 04.2023
- Enhanced infant learning by implementing age-appropriate activities and educational games.
- Promoted cognitive development through interactive play sessions and sensory experiences.
- Assessed developmental milestones and provided regular updates to parents on their child''s progress.
- Maintained safe, nurturing environment for infants by adhering to health and safety regulations.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Implemented positive reinforcement techniques to promote desirable behavior among infants.
- Kept classroom and feeding areas clean, neat and safe.
- Promoted development of social, emotional, and communication skills in infants.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Promoted sensory development by providing access to different textures.
- Engaged with children on individual basis to build positive relationships and promote learning.
- Maintained tidy environment to comply with cleanliness and sanitation standards.
Digital Personal Shopper
Walmart
10.2021 - 10.2022
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Increased sales revenue by carefully selecting high-quality products tailored to unique needs of each client.
- Did the groceries shopping for customers ,by going around tstore picking items they requested.
Delivery Driver
Panera Bread
08.2017 - 10.2021
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
- Maintained strong relationships with clients through proactive communication and personalized service.
- Increased repeat business through excellent customer service and prompt resolution of any issues or concerns.
- Making sure order was correct before deliveries to customers .
- Work in cafe area cleaning and removing all customers dishes from tables. Restocking drinks stations . Helping customers when needed.
- Ensured safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Catering Lead
Panera Bread
08.2017 - 10.2021
- Enhanced customer satisfaction by efficiently managing catering events and ensuring timely delivery of quality food.
- Streamlined event setup and breakdown processes, resulting in a smoother overall experience for clients.
- Managed inventory control for supplies and ingredients, reducing waste and maintaining optimal stock levels.
- Collaborated with kitchen staff to develop innovative menus tailored to client preferences and dietary restrictions.
- Maintained strong relationships with clients through clear communication, attentive listening, and personalized service.
- Also work in cafe area cleaning tables off . Helped in restocking drinks stations when needed.
- Helping cashiering when it was needed. Madeli>made 25 calls a week.
Overnight Stocker
Walmart
03.2014 - 10.2017
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for following day''s operation.
Regular House Cleaner
Jaci Mollo
04.2014 - 04.2014
- Enhanced customer satisfaction by providing thorough and efficient cleaning services.
- Maintained a consistent schedule for regular clients, ensuring reliability and convenience.
- Increased client retention through attentive communication and addressing specific needs or concerns.
- Streamlined cleaning processes for quicker completion without compromising quality.
- Enhanced client satisfaction by consistently providing thorough and efficient cleaning services.
- Maintained a high level of cleanliness in clients'' homes, resulting in increased customer retention and referrals.
Personal House Cleaner
Tanya B. Overton
03.2013 - 03.2014
- Enhanced client satisfaction by consistently providing thorough and detail-oriented cleaning services.
- Safeguarded clients'' property by adhering to strict confidentiality and privacy policies during cleaning sessions.
- Preserved home cleanliness standards by performing regular maintenance tasks such as dusting, vacuuming, mopping, and sanitizing surfaces.
- Maintained loyal clientele through excellent communication, punctuality, and reliability.
- Increased efficiency of cleaning tasks by utilizing appropriate tools and eco-friendly supplies tailored to each job.
House Cleaner
Better Life Maids
02.2012 - 02.2014
- Enhanced guest satisfaction by ensuring thorough cleaning their homes in timely manner.
- Maintained spotless environment for clients through diligent daily house cleaning tasks.
- Reduced need for deep cleanings by consistently addressing minor maintenance issues.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Reduced client complaints by consistently meeting or exceeding cleanliness standards set by homeowners.
- clean apartments ,Residential,and Apartment’s offices.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Emptied trashcans and transported waste to collection areas.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Developed strong relationships with clients through consistent high-quality service and friendly interactions.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
Education
High School Diploma -
Bibb Graves High Schools
Millerville AlSkills
- Positive Reinforcement
- Housekeeping skills
- Motivated to learn new things
- Customer Service Focused
- Dependable and Responsible
- Reliability
- Infant Care
- Loves children
- Friendly and likeable
- Caring and Understanding
- Child Care
- Strong Work Ethic
Timeline
Infant Teacher
Blooming Butterfly Nursery ELC
10.2022 - 04.2023
Digital Personal Shopper
Walmart
10.2021 - 10.2022
Delivery Driver
Panera Bread
08.2017 - 10.2021
Catering Lead
Panera Bread
08.2017 - 10.2021
Regular House Cleaner
Jaci Mollo
04.2014 - 04.2014
Overnight Stocker
Walmart
03.2014 - 10.2017
Personal House Cleaner
Tanya B. Overton
03.2013 - 03.2014
House Cleaner
Better Life Maids
02.2012 - 02.2014
High School Diploma -
Bibb Graves High Schools
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