Fletcher Smith III
Trussville,Alabama
Summary
I am an energetic person that is dedicated to always bettering myself as a Golf Professional. I take pride in always learning new things in the golf industry. Well trained in tournament facilitation and instruction with skills such as club fitting and operational management.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Golf Professional
Gadsden Country Club
01.2023 - Current
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Mentored new staff members on club policies, procedures, and best practices to enhance overall team performance.
- Assisted manager with making purchases for club pro shop.
- Oversaw training of services staff and other day-to-day activities.
- Assisted in organizing 23 tournaments and 15 events at the club.
- Created a ladies golf program to promote interest in golf among women at the club.
- Assisted Members in Club Fitting which generated over $45,000 in revenue.
Assistant Golf Professional
Grayson Valley Country Club
06.2021 - 12.2022
- Managed a golf operation that has done over 16,000 rounds a year and 24 member tournaments
- Managed over 36 Senior Dogfight Tournaments for the past two seasons
- Assisted in managing over 20 Corporate Outings
- Assisted in generating over $203,000 in revenue the past 12 months
- Our club increased membership from 290 families to 422 families from June 2021 to December 2022
- Efficient in Golf Genius Premium Tournament software
- Created new experiences for our members by offering live scoring, TV leaderboards as well as a yearlong player of the year points
- Assisted in implementing a new program to create a fun experience for ladies that are new to golf
- The 4-Hole program’s purpose was to help players with minimal golfing experience learn to play golf and use their country club
- Taught over 170 private lessons while at Grayson Valley.
- Helped advertise our country club through social media presence
- Coached Operation 36 in the spring and fall, as well as helped manage three PGA Junior League Teams
- Assisted in training our staff, helped minimize turnover rate by creating a positive work environment.
Club Fitter/Operation Department
PGA Tour Superstore
02.2019 - 05.2021
- Assisted Customers with every golfing need through first class customer service
- Generated over $60,000 for the company through expertise club fitting
- Became proficient in club repair
- Assisted in managing an efficient operations department which oversaw greater than 500 pieces of inventory per day
- Awarded Employee of the Quarter for excellent customer service.
Shop Attendant
Grayson Valley Country Club
05.2017 - 03.2019
- Enhanced customer satisfaction by providing friendly and efficient service at the register.
- Aided customers with inquiries regarding products, promotions, or special offers to enhance their shopping experience.
- Balanced daily cash registers accurately, preventing discrepancies in financial records.
- Used POS system to process customer credit and debit transactions.
- Completed daily tasks accurately and on-time to support shop needs.
- Built customer loyalty and retention by delivering excellent customer experiences.
Education
High School Diploma -
Mt Brook High School
Mountain Brook, AL05.2014
Skills
- Proficient in Golf Genius Tournament Software,
- Operated multiple Point of Sale Systems such as Club Prophet and Tee Snap and Jonas
- Great Customer Service Skills
- Understanding Microsoft Office Software
- Junior golf development
- Membership engagement
- Tournament management
- Staff supervision
- Club fitting proficiency
References
- Eric Still:
- Marco Gomez: marco.gomez@callawaygolf.com
- Matt Martin
Certification
US Kids Golf Level 1 Certification
Currently working to complete PGA Level 1 Certification.
Timeline
Assistant Golf Professional
Gadsden Country Club
01.2023 - Current
Assistant Golf Professional
Grayson Valley Country Club
06.2021 - 12.2022
Club Fitter/Operation Department
PGA Tour Superstore
02.2019 - 05.2021
Shop Attendant
Grayson Valley Country Club
05.2017 - 03.2019
High School Diploma -
Mt Brook High School
US Kids Golf Level 1 Certification
Currently working to complete PGA Level 1 Certification.
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