Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Languages
Timeline
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Fleury D NYOMANA

Jarrell,TX

Summary

Dynamic leader with a proven track record at ACCENTURE CANADA, excelling in talent acquisition and team building. Mastered complaint resolution and staff training, enhancing recruitment strategies and fostering a culture of safety and continuous improvement. Achieved significant advancements in localization QA processes, demonstrating exceptional mentoring and client support skills.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Team Leader

ACCENTURE CANADA / UPS CANADA
Montreal, CANADA
09.2022 - Current
  • Spearheaded the development and execution of comprehensive, sustainable talent acquisition strategies, ensuring the alignment of recruitment efforts with long-term organizational objectives, and workforce planning needs.
  • Acted as a role model for the recruitment team, demonstrating unwavering commitment to excellence, professionalism, and a strong adherence to the company’s core values, which fostered a high-performing and collaborative work environment.
  • Led the training and professional development of a team of 35 recruiters, providing in-depth instruction on company policies, procedures, and safety standards, while also encouraging a culture of continuous learning and improvement.
  • Cultivated and maintained strong, trusting relationships with both internal and external customers by consistently delivering exceptional service, maintaining a positive and proactive attitude, and ensuring timely and effective responses to their needs.

Localization QA Lead – Delivery Department

ACCENTURE / UPS CANADA
Montreal, CANADA
11.2021 - 08.2022
  • Managed localization QA processes for UPS Delivery platforms in diverse regions, including French-speaking countries such as Canada and France.
  • Spearheaded improvements in delivery platforms aligned with diverse market expectations.
  • Oversaw bug tracking and prioritization for localized products, guaranteeing delivery quality across various languages.

Talent Acquisition Specialist

ACCENTURE /UPS CANADA
Montreal, CANADA
11.2020 - 11.2021
  • Interviewed over 30 applicants daily for positions at UPS Canada.
  • Strengthened relationships with hiring leaders by tailoring effective recruitment solutions.

Partnered with HR team to design an inclusive onboarding framework, enhancing retention rates.

Performed detailed pre-screen interviews assessing qualifications and cultural fit of candidates.

Frac Equipment Operator

BJ Services
Bismarck, ND
11.2018 - 04.2020

Operated and monitored hydraulic fracturing pumps to ensure accurate fluid and pressure delivery during fracking operations.

Modified pump configurations in response to real-time data to sustain proper pressure and flow rates for each frack stage.

Performed routine inspections to minimize downtime.

Addressed frac pump equipment challenges to ensure smoother operations.

Field Technician Satellite Installer

AT&T /DirecTV
BSIMARCK, ND
07.2017 - 11.2018
  • Adhered diligently to safety protocols and industry standards, fostering a compliant workplace.
  • Executed systematic upkeep of satellite systems, dealing with both software and hardware aspects.
  • Addressed concerns efficiently, ensuring customer satisfaction.
  • Executed post-installation testing and validation to guarantee equipment performance.

Deputy Head of Office

BRITISH EMBASSY LIAISON OFFICE
BUJUMBURA, BURUNDI
09.2011 - 02.2017
  • Conducted budget forecasting to identify financial trends and opportunities.
  • Coordinated with relevant stakeholders to support crisis management efforts during natural disasters.
  • Optimized embassy workflow by effectively coordinating team management and resource deployment.
  • Led public diplomacy efforts to enhance global understanding of the country's policies, culture, and values, fostering positive relations with international audiences.
    Tracked political developments in host countries, and provided timely reports to the British High Commissioner, ensuring informed decision-making and action planning.

  • Fostered relationships with media outlets to ensure impactful coverage of critical initiatives and activities.
  • Worked alongside British defense attaches to harmonize tactical approaches, strengthening bilateral relations.

Administartive Assistant

DFID /UKAID
BUJUMBURA, BURUNDI
09.2008 - 08.2011
  • Managed databases efficiently for secure handling of essential data.
  • • Supported cost reduction initiatives by identifying process improvement opportunities, and negotiating favorable vendor contracts.
  • Coordinated monthly expense reporting to maintain accurate financial records for executive personnel.
  • Handled human resources administrative tasks, such as updating employee records and processing leave requests based on company guidelines.

  • Streamlined document handling through an organized filing approach.

Education

Bachelor of Arts - Communication Sciences For Development.

Université Lumière De Bujumbura
BURUNDI
08-2008

Master of Arts - CRISIS MANAGEMENT AND HUMANITARIAN ACTIONS

Institute For Water And Environmental Engineering
BURKINA FASO

Skills

  • Complaint resolution
  • Mentoring
  • Coaching
  • Staff education and training
  • Safety
  • Safety processes and procedures
  • Team building
  • Client support

Affiliations

  • Being an avid soccer player not only highlights my passion for teamwork and discipline, but also demonstrates my ability to balance different aspects of life. Just as I commit to regular practices and matches, I also prioritize quality family time. Playing soccer has taught me the importance of managing my time effectively—whether I'm on the field or at home with my loved ones. I’ve learned to stay organized, focus on key priorities, and work collaboratively toward shared goals. Whether it’s playing soccer, spending time with family, or excelling at work, I aim to give my best and maintain balance in every aspect of my life

Accomplishments

  • August 2023: Recognized as the most efficient and proactive Team Lead among the Canada and India Accenture teams
  • January & April 2016:Received the Consular Directorate Staff Award for my prompt response and engagement following the arrest of a British journalist by the Burundian government.
  • Diplomatic Excellence Award (March – December 2015): Recognized for taking initiative and demonstrating leadership during the political crisis in Burundi, effectively managing responsibilities throughout the crisis period.
  • January 2015: Completed Diplomatic Academy Course and New Network Post Account Reports Training in Nairobi and Pretoria, strengthening my diplomatic and reporting skills.
  • January, May, & July 2014:Participated in the Young Burundian Elites Group, engaging in discussions on development, business, and peace initiatives for Burundi’s future.
  • Consular Training on MVS (Motivation Value System): Attended specialized training in Pretoria, South Africa, focused on improving consular services and enhancing motivational strategies.
  • Management Training Champion:Completed comprehensive Management Training in Pretoria, South Africa, focusing on leadership and organizational skills.
  • December 2013: Collaborated with an orphanage in Burundi, providing support to vulnerable children, including those with disabilities or affected by the Burundi crisis.
  • January & October 2011:Participated in Communication Assertiveness Training in Pretoria, South Africa, aimed at enhancing effective communication and assertive interaction.
  • Consular Training – Assistance Work Overseas: Attended training in Assistance Work Overseas in London, United Kingdom, enhancing my expertise in consular assistance services.

Certification

  • Data Analytics certificate
  • Bachelor degree

Languages

English
Full Professional
French
Native/ Bilingual

Timeline

Team Leader

ACCENTURE CANADA / UPS CANADA
09.2022 - Current

Localization QA Lead – Delivery Department

ACCENTURE / UPS CANADA
11.2021 - 08.2022

Talent Acquisition Specialist

ACCENTURE /UPS CANADA
11.2020 - 11.2021

Frac Equipment Operator

BJ Services
11.2018 - 04.2020

Field Technician Satellite Installer

AT&T /DirecTV
07.2017 - 11.2018

Deputy Head of Office

BRITISH EMBASSY LIAISON OFFICE
09.2011 - 02.2017

Administartive Assistant

DFID /UKAID
09.2008 - 08.2011
  • Data Analytics certificate
  • Bachelor degree

Bachelor of Arts - Communication Sciences For Development.

Université Lumière De Bujumbura

Master of Arts - CRISIS MANAGEMENT AND HUMANITARIAN ACTIONS

Institute For Water And Environmental Engineering
Fleury D NYOMANA