Freddy Lopez
Operations Engineer
Austin
Summary
Motivated and analytical problem-solver with a record of maintaining and enhancing system reliability in fast-paced environments. Strong grasp of SRE role with good understanding off observability. Dedicated to optimizing system performance and delivering seamless user experiences.
Overview
16
16
years of professional experience
2009
2009
years of post-secondary education
2
2
Languages
Work History
Site Reliability Engineer
General Motors
09.2014 - 01.2025
- Operations owner for applications under the Quality organization and Global Product Development organization
- Collaborated with development teams through effective communication strategies to identify bugs, process/ETL improvements, job enhancements.
- Improved incident management by creating documentation on troubleshooting procedures and common issues resolution steps.
- Coordinate with operations resources to resolve application issues and ensure that the applications operate with minimal or zero down time
- SOX control owner for application audits with E&Y
- Manage Kubernetes clusters
- Manage production instances off PowerBi and Cognos reporting platforms
- Manage production instances off Datastage
- Improved deployment efficiency, automating processes using CI/CD pipelines.
- Trained and guided onsite and offshore team members in quality assurance standards, policies and procedures.
Application Developer
Public Utilities Commission of TX
02.2011 - 09.2014
- Programmer III
- Design and Develop Windows applications - Design and Develop Web applications
- Debug existing applications
- Design and Create Database Object Models - Rewrite legacy code
- SharePoint Developer
- SQL Server design and create databases, views, reports - Research latest software and frameworks
Senior Analyst
Navigant Consulting
09.2008 - 12.2010
- Develop application enhancements – Add new functionality, Improve performance(C#.NET)
- Modified stored procedures using Oracle 10g database
- Built PL/SQL script
- Application support – Debugging
- Database maintenance
- Network – Server backups
- Created User Acceptance Tests and Regression tests
Education
Bachelor’s of Science - Computer Information System, Computer Forensics
DeVry University
Edison, New JerseySkills
Incident management
Timeline
Site Reliability Engineer
General Motors
09.2014 - 01.2025
Application Developer
Public Utilities Commission of TX
02.2011 - 09.2014
Senior Analyst
Navigant Consulting
09.2008 - 12.2010
Bachelor’s of Science - Computer Information System, Computer Forensics
DeVry University
Similar Profiles
Chris MaloneChris Malone
Senior BI Platform Engineer at General MotorsSenior BI Platform Engineer at General Motors
Aaron HallAaron Hall
Senior Cyber Security Specialist at General MotorsSenior Cyber Security Specialist at General Motors
Maria MastersMaria Masters
Business Analyst at General MotorsBusiness Analyst at General Motors