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Site Reliability Engineer III at JPMorgan Chase. Maintained / Improved Reliability by adopting SRE principles for complex trading applications and military infrastructures hosted in various platforms. Worked in SRE implementation by creating critical user journey and mentored teams to create and calculate critical SLI/SLO/Error budget. Led Application Development/Project, created Restful API, implemented CICD pipeline for Private Cloud, and public cloud. Administrator for cloud based Databases. Worked on Atlas and Terraform modules for onboarding new applications. Proficient in Grafana, Splunk, Dynatrace to create various monitoring products. Created programs in Java and Python programming languages for automation. Military Veteran with Secret clearance and 8 years of proven experience in the United States Army. Recipient of multiple awards for outstanding performance and professionalism. Career supported by a vast operational background and fluency in 3 languages.

Enthusiastic Site Reliability Engineer of having 3 years of IT experience by supporting production for a top brokerage and trading bank in the United States. I have been essential in maintaining the dependability and health of the system. Competent in troubleshooting production difficulties and carrying out failover asks. I offered my assistance in creating dashboards and alerts, monitoring the system, and guaranteeing its overall health. Played a significant part by carrying out daily production deployments. I do possess the analytical abilities that made it easier for me to comprehend the web and mobile application security systems. Along with having excellent communication skills, I also have leadership abilities. I am eager to apply my significant knowledge and experience in a practical situation.

Site Reliability Engineer with 5+ years of experience in enhancing reliability and performance of critical applications in hybrid and cloud environments. Expertise in leading service improvement projects, automating workflows with Python and Power Automate, and managing incident responses for high-impact systems. Proficient in AWS operations, Windows Server management, and observability tools like DataDog. Strong background in mentoring engineers, fostering collaboration, and implementing monitoring strategies to minimize downtime and enhance system resilience.

Enthusiastic Site Reliability Engineer of having 3 years of IT experience by supporting production for a top brokerage and trading bank in the United States. I have provided end-to-end support across a wide range of technologies and processes, including Kafka, AWS, Linux, GCP, Apigee, Splunk, and Harness, with hands-on experience in DevOps practices, system monitoring, and application deployment. My role involved managing incident response, production support, data center operations, and load balancing, while ensuring adherence to the ITIL framework and best practices in change management and disaster recovery. I’ve actively contributed to root cause analysis, problem resolution, and incident management, leveraging strong analytical thinking, effective communication, time management, and team collaboration to deliver consistent, high-quality support.

Results-oriented Site Reliability Engineer with extensive hands-on experience in operating and scaling distributed middleware systems for high-traffic streaming platforms. Expertise in enhancing production reliability, developing observability workflows, and automating deployment and infrastructure processes. Strong emphasis on Kubernetes-based service delivery, AWS infrastructure management, performance testing, and achieving operational excellence across multi-environment systems. Committed to optimizing system performance and ensuring seamless user experiences through a robust understanding of cloud computing, software development, and advanced scripting and automation skills.

Freddy Lopez

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Site Reliability Engineer

Application Developer

Senior Analyst

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Bachelor’s of Science - Computer Information System, Computer Forensics

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Site Reliability Engineer

Application Developer

Senior Analyst

Bachelor’s of Science - Computer Information System, Computer Forensics

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