Floanna Temple
Des Moines
Summary
Skilled Patient Care Technician offering demonstrated expertise in patient support developed over 14 years of healthcare experience. Skilled at supporting transports, ambulating patients and charting updates. Flexible team player with positive and upbeat nature.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PCT (Patient Care Technician)
Mercy Rehabilitation Hospitals
12.2023 - Current
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Assisted in transferring patients, beds and patient care equipment to other rooms adhering to necessary safety precautions.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Maintained strict adherence to infection control protocols, minimizing risk of disease transmission within the clinical environment.
Pharmacy Technician
Hy-Vee, Inc.
08.2019 - 01.2024
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Handled confidential patient information with discretion, upholding strict HIPAA regulations at all times during tenure as a Pharmacy Technician Trainee.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Maintained a high degree of professionalism and integrity, upholding ethical standards associated with the Pharmacy Technician Trainee role at all times.
CNA - Certified Nursing Assistant
CALVIN COMMUNITY
05.2021 - 11.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
- Documented patient information and care activities in electronic health record.
Home Health Aide
Iowa Home Care
04.2022 - 09.2022
- Cooking cleaning bathing changing
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Improved patient well-being by providing compassionate and attentive personal care.
CNA - Certified Nursing Assistant
Karen Acres Health Care Center
08.2019 - 09.2020
- Feeding dressing bathing ambulation
- Assisted patients with daily living activities, promoting independence and dignity.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
- Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
CNA - RA
University Park Nursing and Rehab
03.2019 - 07.2019
- Range a motion ambulation and transfers
- Worked in a nursing facility Assisted 8-12 elderly patients daily
- Provided friendly care for patients and served meals to patients
- Helped patients with showering and with basic ADL's
- Communicated details about patient's condition to staff , as needed
Home Health Aide
Wesley Life Home Care
11.2017 - 03.2019
- Bathing cleaning cooking transportation shopping
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Transported clients for medical and personal outings.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Helped clients with managed home care, ensuring efficacy of care by monitoring health status.
CNA - Certified Nursing Assistant
Urbandale Health Care Center
11.2016 - 12.2017
- Feeding bathing dressing Ambulation transfers
Direct Support Professional
Mainstream Living
02.2016 - 10.2016
- Transportation cooking cleaning mental issues
Education
Associate of Science - Registered Nurse
Des Moines Community College
Des Moines, IA05-2028
Skills
- Certified Nurses Aide (CNA)
- Home Health Aide (HHA)
- Patient care technician (PCT)
- Customer Service, Cash Handling
- Data Entry, Medical Billing
- Pharmacy Technician Experience
- Hospice Care, Alzheimer's Care
- Meal Preparation, Feeding assistance
- Medication Administration
- Communication skills
- Care plans, Vital Signs Documentations,
- Enthusiastic Caregiver
- Diabetes, blood glucose testing
- Hospice and Stroke Patients Care
- Acute and rehabilitative Care
- Mobility Assistance, lifting and transferring
- Electronic health records, charting
- CPR/BLS certification
- Catheter Care, Specimen Collections, Wound Care
- Medical equipment operation
- Patient hygiene management, toileting help
- Medical terminology knowledge
- Inventory and supply management
Certification
- Certified Nursing Assistant (CNA)
- Drivers License
Timeline
PCT (Patient Care Technician)
Mercy Rehabilitation Hospitals
12.2023 - Current
Home Health Aide
Iowa Home Care
04.2022 - 09.2022
CNA - Certified Nursing Assistant
CALVIN COMMUNITY
05.2021 - 11.2022
Pharmacy Technician
Hy-Vee, Inc.
08.2019 - 01.2024
CNA - Certified Nursing Assistant
Karen Acres Health Care Center
08.2019 - 09.2020
CNA - RA
University Park Nursing and Rehab
03.2019 - 07.2019
Home Health Aide
Wesley Life Home Care
11.2017 - 03.2019
CNA - Certified Nursing Assistant
Urbandale Health Care Center
11.2016 - 12.2017
Direct Support Professional
Mainstream Living
02.2016 - 10.2016
Associate of Science - Registered Nurse
Des Moines Community College
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