Natalia Navarro
Tustin,CA
Summary
Compassionate Mental Health Technician skilled in supporting individuals with diverse emotional and psychological needs. Proven ability to adapt communication and care strategies to unique situations, fostering trust and resolving conflicts effectively. Experience includes assisting with daily living activities and ensuring safe transportation, reinforcing strong interpersonal skills in high-pressure environments.
Overview
1
1
Certification
4
4
years of post-secondary education
2
2
years of professional experience
Work History
PCT (Patient Care Technician)
Saddleback Memorial Hospital
Laguna Hills, USA
04.2026 - Current
- As a Patient Care Technician (PCT) on an Oncology and General Surgery unit, I provide compassionate, hands-on care to patients while supporting nurses and the healthcare team.
- Assisted patients with activities of daily living, documented vital signs, monitored patient conditions and reported changes promptly, facilitated mobility and transfers, ensured patient safety and comfort, and provided personal care.
- Assisted with specimen collection, room preparation, and other clinical tasks within scope of practice to support patient care.
- Worked closely with patients recovering from surgery and those receiving cancer treatment, showcasing professionalism, empathy, attention to detail, and commitment to quality patient care.
CNA - Certified Nursing Assistant
Trabuco Hills Post Acute
Laguna Hills, USA
01.2026 - Current
- As a Certified Nursing Assistant (CNA) in a Skilled Nursing Facility (SNF), I provide compassionate, hands-on care to residents while promoting their comfort, dignity, safety, and independence.
- Provided assistance with daily living activities, such as bathing, dressing, grooming, toileting, feeding, and mobility.
- Obtained and documented vital signs, assisted with transfers and repositioning, monitored residents for changes in condition, and promptly reported concerns to nursing staff to ensure timely interventions.
- Maintained clean, safe environment and provided emotional support while collaborating with nurses and healthcare professionals to deliver quality, person-centered care.
Certified Nursing Assistant
OC Homecare Services
Lake Forest, USA
08.2025 - Current
- Provided direct patient care, ensuring residents' comfort, safety, and dignity.
- I monitor and document vital signs, observe changes in residents' physical or mental condition, and promptly report concerns to the nursing staff.
- My responsibilities include assisting with activities of daily living such as bathing, dressing, grooming, toileting, and mobility.
- Assisted with feeding, hydration, and repositioning to prevent skin breakdown while adhering to infection control and safety protocols.
- Supported residents emotionally and communicated effectively with families and healthcare team to maintain a clean, organized, and supportive care environment.
Caregiver
Agemark Senior Living
San Juan Capistrano, USA
01.2025 - 05.2025
- Developed deep understanding of Alzheimer's and dementia through hands-on experience in memory care.
- Enhanced understanding of Alzheimer's and dementia, emphasizing importance of compassionate care.
- This experience has not only enhanced my understanding of these conditions but has also highlighted the importance of compassionate care.
- Built trusting relationships with residents, providing personalized support and companionship.
Patient Transporter
Providence Mission Hospital
Mission Viejo, USA
09.2024 - 12.2024
- Ensured safe, timely movement of patients between various departments, contributing to overall patient care and satisfaction.
- Assisted patients with mobility and provided comfort during transport while communicating effectively with medical staff for smooth transitions.
- Interacted compassionately with patients, addressing anxiety and pain to enhance their transport experience.
- I take pride in contributing to their care experience and ensuring they receive the attention and support they need throughout their hospital journey.
Education
Certified nurses assistant - Trade school
Coast health education center
Anaheim, CAHigh school diploma -
Capistrano Valley High School
Mission Viejo, CA 08.2020 - 05.2024
Skills
- Patient care
- Patient observation
- Caregiving
- Mobility assistance
- Dressing support
- Toileting support
- Bathing assistance
- Medication administration
- Hoyer lift
- Basic first aid
- Mental health
- Patient advocacy
- Patient education
- Memory care
- Home healthcare
- Senior care
- Elder care
- Crisis management
- Time management
- Continuous improvement
- Team collaboration
- Communication skills
- Interpersonal skills
- Organizational skills
- Management
- Leadership
- Office experience
- Data Entry
- Typing
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Google Docs
- Epic
- EMR systems
- HIPAA
- Disability support
- Community care
- Hoyer lift
- Meal prep
- Meal support
- Guest services
- Clinical support
- Hospitality
- Aseptic technique
- Emergency procedures
- Live-in employment
- Patient engagement
- Senior care facility
- Patient transport
- CNA
- PCT
- Emergency procedures
- Toileting support
- Meal support
Certification
- CNA, 12/01/25, 03/01/28, Certified Nursing Assistant at Vehicle Valencia providing compassionate, person-centered care to residents.
- First Aid Certification, 05/01/25, 05/01/27
- BLS Certification, 08/01/24, 08/01/26
- CPR Certification
- Driver's License
Languages
- Spanish
- English
- Bilingual
Personal Information
Authorized To Work: Yes
Timeline
PCT (Patient Care Technician)
Saddleback Memorial Hospital
04.2026 - Current
CNA - Certified Nursing Assistant
Trabuco Hills Post Acute
01.2026 - Current
Certified Nursing Assistant
OC Homecare Services
08.2025 - Current
Caregiver
Agemark Senior Living
01.2025 - 05.2025
Patient Transporter
Providence Mission Hospital
09.2024 - 12.2024
High school diploma -
Capistrano Valley High School
08.2020 - 05.2024
Certified nurses assistant - Trade school
Coast health education center