Flor I Madrid

• Coordinate with dental professionals to ensure seamless communication regarding patient care and treatment plans.
• Oversee billing procedures, enhancing accuracy in claims submission and reimbursement processes.
• Prepare insurance claim forms, explained benefits, and outlined pricing details for procedures and services.
• Effectively resolve patient concerns or complaints, maintaining excellent client relations and promoting ongoing customer loyalty.
• Maintained a professional and welcoming atmosphere, fostering strong relationships with patients and encouraging referrals.
• Review flash reports, prepared bank deposits and posted daily revenues to stay on top of administrative demands.
• Manage all aspects of billing and insurance claims, ensuring accuracy and compliance with industry standards.
• Ensure compliance with all applicable regulations governing dental practices at local, state, and federal levels.

• Prepared examination rooms, maintaining a sterile environment for dental procedures.
• Managed appointment scheduling, optimizing clinic workflow and reducing wait times.
• Collaborated with the dental team to develop individualized treatment plans for pediatric patients.
• Educated parents on preventative measures such as proper brushing techniques, flossing habits, and nutritional choices that contribute positively to their child''s oral health.
• Utilized digital radiography equipment to capture high-quality diagnostic images, aiding in accurate diagnoses and treatment planning.
• Facilitated better communication between parents and providers through clear explanations of dental treatment plans and procedures.
• Provided post-operative care instructions to parents or guardians, promoting proper healing and recovery after dental treatments.
• Enhanced office efficiency by maintaining accurate patient records and scheduling appointments according to dentist availability.
• Built rapport with young patients by engaging them in age-appropriate conversation during visits to alleviate anxiety or fear surrounding dental appointments.
• Sterilized rooms and prepped equipment and instruments for daily procedures.
• Took dental images following strict patient protection rules, applying lead aprons.
• Verified patient insurance eligibility and benefits.
• Prepared and arranged instruments, medications, and required materials for dental procedures.

• Assisted in patient preparation and management during dental procedures.
• Provided chairside support to dentists, enhancing procedural accuracy and patient comfort.
• Educated patients on oral hygiene practices, promoting better health outcomes.
• Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
• Maintained a clean and sterile work environment to prevent cross-contamination and infection.
• Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
• Prepared and arranged instruments, medications, and required materials for dental procedures.
• Documented patient dental health information, medical history, and vital signs for future reference.
• Explained treatment procedures and instructed patients on home care guidelines.
• Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
• Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.

• Responsibilities included receiving and reviewing Dr. orders for clinician’s and therapists needed to be staffed, accordingly scheduled the therapies ordered per patient, I also followed patients as they were hospitalized, entered all pertaining information following up and reporting to my supervisor, made calls to confirm and verify information, uploaded documents to patient charts and any needed paperwork, my job here ended due to an elimination of my position, caused by a census fall.
• Coordinated scheduling for patient appointments, optimizing staff availability and resource allocation.
• Monitored patient care schedules to ensure compliance with regulatory requirements and organizational standards.

• Collaborated with teachers to develop engaging lesson materials and activities.
• Provided one-on-one support to students, enhancing their academic performance and social skills.
• Led small group sessions, reinforcing key concepts and promoting collaborative learning among peers.
• Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
• Supervised students during non-instructional periods such as lunch, recess, or field trips, ensuring safety at all times.
• Prepared instruction materials, constructed bulletin boards, and set up work areas.
• Collaborated with teachers to develop and implement individualized education plans for students with special needs.
• Strengthened student literacy skills through targeted reading intervention programs tailored to individual needs.
• Administered tests and assessments to evaluate student progress and performance.
• Enhanced student engagement by implementing interactive learning activities.
• Developed and maintained positive relationships with students, parents, and staff, enhancing school community.
• Coordinated with teachers to monitor student progress, identifying areas for improvement.
• Supported bilingual students by providing language assistance, promoting language proficiency.
• Facilitated small group tutoring sessions for students struggling in math and reading.

• Served in a variety of events, such as weddings, company parties, ceremonies, etc. From setting up tables to clearing the setting, friendly customer service and attention to detail, meeting guests special requests in a timely and professional attitude.

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• Assisted in patient intake and medical history documentation to ensure accurate records.
• Supported physicians with patient examinations and procedures, enhancing workflow efficiency.
• Coordinated lab tests and referrals, ensuring timely delivery of results to patients.
• Sanitized, restocked, and organized exam rooms and medical equipment.
• Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
• Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
• Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
• Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
• Prepared lab specimens for diagnostic evaluation.
• Taught patients about medications, procedures, and care plan instructions.
• Measured patient pulse oximetry.

• My responsibility as supervisor of this construction project was unexpected, I was responsible for scheduling and charting times, making sure projects were met at time accorded, and security of workers, such as having materials for protection, and proper tools for each errand and their education on how to manipulate tools.

• My responsibility as a janitor included the following; Cleaning and disinfection of restrooms of Kaiser Permanente Building, taking out garbage, cleaning offices, and meeting required standards as to hazardous disposal.