Overview
Work History
Education
Skills
Personal Information
Timeline
Generic

Flora Shepherd

Luverne,United States

Overview

25
25
years of professional experience

Work History

Quality Control Inspector

Smart LLC
06.2021 - Current
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Team Leader

SMART, LLC
11.2019 - 06.2021
  • Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
  • Supervised team members to confirm compliance with set procedures and quality requirements.
  • Worked with team to identify areas of improvement and devised solutions based on findings.
  • Built strong relationships with customers through positive attitude and attentive response.

Supply Technician

Kimber Mfg.Inc.
07.2019 - 11.2019
  • Assembled and aligned parts and fixtures using hand and power tools.
  • Kept work areas organized, tidy, and clean for maximum productivity.
  • Followed specific blueprints and diagrams to assemble components and comply with industry standards.
  • Performed assembly of products according to specifications and instructions.
  • Provided supply chain guidance to team of [Number] employees

Assembly Line Worker

SMART, LLC
03.2015 - 07.2019
  • Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Performed visual and functional inspection of components to determine quality and identify defects.

Home Care Worker

New Beginnings Daycare Center
02.2014 - 03.2015
  • Planned, prepared, and served meals and snacks according to prescribed diets.
  • Developed rapport to create safe and trusting environment for care.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Ran errands for patients, did shopping, and picked up other necessities.

Customer Service Representative

CGI Group
04.2013 - 02.2014
  • Handled customer inquiries and suggestions courteously and professionally.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Answered constant flow of customer calls with minimal wait times.
  • Answered customer telephone calls promptly to avoid on-hold wait times.

Certified Nursing Assistant

Luverne Health & Rehabilatation
01.2001 - 04.2013
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Automated Logistical Specialist (92A)

Alabama National Guard
08.1998 - 07.2010
  • Created and maintained records, which included stock lists, inventory and material counts.
  • Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
  • Established operations procedures and complied with military policies.
  • Organized material distribution and transportation logistics in accordance with executive direction.

Education

BS in Human Resource -

Faukner University of Montgomery
Montgomery, AL
01.2010

High School Diploma -

Goshen High School
Goshen, AL
01.1999

Skills

  • Microsoft Office
  • Supply skills (10 years)

Personal Information

  • Military Service Branch: National Guard
  • Military Service Rank: E-4/ Specialist

Timeline

Quality Control Inspector

Smart LLC
06.2021 - Current

Team Leader

SMART, LLC
11.2019 - 06.2021

Supply Technician

Kimber Mfg.Inc.
07.2019 - 11.2019

Assembly Line Worker

SMART, LLC
03.2015 - 07.2019

Home Care Worker

New Beginnings Daycare Center
02.2014 - 03.2015

Customer Service Representative

CGI Group
04.2013 - 02.2014

Certified Nursing Assistant

Luverne Health & Rehabilatation
01.2001 - 04.2013

Automated Logistical Specialist (92A)

Alabama National Guard
08.1998 - 07.2010

BS in Human Resource -

Faukner University of Montgomery

High School Diploma -

Goshen High School

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Flora Shepherd