Flora Shepherd
Luverne,United States
Overview
25
25
years of professional experience
Work History
Quality Control Inspector
Smart LLC
06.2021 - Current
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Team Leader
SMART, LLC
11.2019 - 06.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
Supply Technician
Kimber Mfg.Inc.
07.2019 - 11.2019
- Assembled and aligned parts and fixtures using hand and power tools.
- Kept work areas organized, tidy, and clean for maximum productivity.
- Followed specific blueprints and diagrams to assemble components and comply with industry standards.
- Performed assembly of products according to specifications and instructions.
- Provided supply chain guidance to team of [Number] employees
Assembly Line Worker
SMART, LLC
03.2015 - 07.2019
- Used established assembly instructions to complete jobs quickly, accurately, and with zero errors.
- Followed protocols to enhance protection and maintain safe work environment.
- Assembled components with minimal supervision, exceeding expected project milestones.
- Performed visual and functional inspection of components to determine quality and identify defects.
Home Care Worker
New Beginnings Daycare Center
02.2014 - 03.2015
- Planned, prepared, and served meals and snacks according to prescribed diets.
- Developed rapport to create safe and trusting environment for care.
- Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
- Ran errands for patients, did shopping, and picked up other necessities.
Customer Service Representative
CGI Group
04.2013 - 02.2014
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
Certified Nursing Assistant
Luverne Health & Rehabilatation
01.2001 - 04.2013
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Automated Logistical Specialist (92A)
Alabama National Guard
08.1998 - 07.2010
- Created and maintained records, which included stock lists, inventory and material counts.
- Unloaded incoming supplies, equipment and materials and stored items proper areas of warehouse.
- Established operations procedures and complied with military policies.
- Organized material distribution and transportation logistics in accordance with executive direction.
Education
BS in Human Resource -
Faukner University of Montgomery
Montgomery, AL01.2010
High School Diploma -
Goshen High School
Goshen, AL01.1999
Skills
- Microsoft Office
- Supply skills (10 years)
Personal Information
- Military Service Branch: National Guard
- Military Service Rank: E-4/ Specialist
Timeline
Quality Control Inspector
Smart LLC
06.2021 - Current
Team Leader
SMART, LLC
11.2019 - 06.2021
Supply Technician
Kimber Mfg.Inc.
07.2019 - 11.2019
Assembly Line Worker
SMART, LLC
03.2015 - 07.2019
Home Care Worker
New Beginnings Daycare Center
02.2014 - 03.2015
Customer Service Representative
CGI Group
04.2013 - 02.2014
Certified Nursing Assistant
Luverne Health & Rehabilatation
01.2001 - 04.2013
Automated Logistical Specialist (92A)
Alabama National Guard
08.1998 - 07.2010
BS in Human Resource -
Faukner University of Montgomery
High School Diploma -
Goshen High School