Floralynne Ygana
Kahului
Summary
Dedicated Buffet Attendant with a strong focus on food presentation, customer service, and dietary accommodation. Committed to enhancing guest experiences through attention to detail and cleanliness standards.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Buffet Attendant
Fairmont Kea Lani, Maui
Wailea
08.2024 - Current
- Monitored food presentation and promptly replenished items to maintain quality and variety for guests.
- Set up buffet displays, arranging food items attractively for guests.
- Assisted guests with food selections and accommodated dietary preferences.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Delivered exceptional customer service by addressing guest inquiries and ensuring satisfaction.
- Ensured cleanliness and organization of buffet stations to enhance guest experience during service.
Waitress
Sheiks Restaurant
Kahului
04.2016 - 04.2024
- Provided excellent customer service in a fast-paced dining environment.
- Managed multiple tables, ensuring timely service and satisfaction for all guests.
- Took orders accurately and relayed them to kitchen staff efficiently.
- Collaborated with team members to maintain a clean and organized dining area.
- Handled cash transactions and processed payments accurately at the register.
- Assisted in training new staff on service protocols and menu knowledge.
- Resolved customer complaints promptly, improving overall dining experience.
- Maintained knowledge of menu items to provide recommendations to guests.
- Built positive relationships with regular customers through engaging conversation.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
Education
High School Diploma -
King Kekaulike
Pukalani, HI03-2014
Skills
- Food presentation
- Customer service
- Dietary accommodation
- Buffet setup
- Attention to detail
- Cleanliness standards
- Service efficiency
- Guest engagement
Certification
Food and safety
Timeline
Buffet Attendant
Fairmont Kea Lani, Maui
08.2024 - Current
Waitress
Sheiks Restaurant
04.2016 - 04.2024
High School Diploma -
King Kekaulike