Florance Uwajeneza
Saint Paul,USA
Summary
Dynamic healthcare professional with expertise in financial and managerial accounting, strategic planning, and economic analysis within the healthcare industry. Proficient in leadership development, marketing strategy, and quantitative analysis to drive effective business decision-making. Experienced in healthcare IT management and policy implications within medical care systems. Committed to fostering diversity and cross-cultural collaboration within organizational environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Technician
JTC Ausm
12.2024 - Current
- Monitored client's progress towards identified goals through data collection and analysis
- Assisted with building life and social skills useful for everyday activities and interactions
- Facilitated social interactions between peers by providing verbal prompts or physical guidance when necessary
- Provided direct behavioral intervention services to children with autism spectrum disorder and other developmental disabilities
Assistant Administrator
Nursecore of Amarillo
06.2022 - 12.2024
- Built work schedules and staff assignments, taking workload, space and equipment availability into consideration
- Reviewed billing codes used by providers to maximize reimbursement from insurers
- Performed financial analysis of hospital services to identify areas for improvement
- Coordinated communication between physicians, staff members, patients, families, government agencies and insurance companies
- Managed daily schedules and appointments for senior staff, ensuring timely attendance and optimal productivity.
- Assisted with employee onboarding process, providing new hires with necessary resources for success in their roles.
- Performed routine clerical tasks by scanning, filing, and copying documents.
- Developed strong professional relationships with clients and vendors by providing exceptional customer service and timely responses to inquiries.
- Handled sensitive information discreetly, maintaining confidentiality of personal data and proprietary business documents.
Nursing Assistant
Saint Anthony Park Home
09.2018 - 06.2022
- Delivered personalized care to over 50 elderly residents, contributing to a 12% increase in facility ratings
- Trained and mentored five new staff members, increasing team efficiency by 80%
- Maintained patient records accurately by documenting daily activities and changes in conditions or treatments
- Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs
- Helped patients effectively manage routine bathing, grooming, and other hygiene needs.
- Improved patient satisfaction by providing compassionate assistance with daily activities, such as bathing, dressing, and feeding.
- Documented care actions by completing records and logs in medical software system.
- Supported end-of-life care, offering emotional support to patients and families during difficult times.
Cashier
Como Town
06.2015 - 06.2016
- Processed credit card, cash, and check payments, ensuring all transactions were accurate
- Greeted customers and answered any questions they had about the store's products and services
- Collected payments and provided accurate change
- Welcomed customers and helped determine their needs.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
Education
MBA - Healthcare Management
West Texas A&M University
Canyon, TX12.2024
Bachelor of Science - Health Administration
West Texas A&M University
Canyon, TX12.2022
Associate of Arts -
Iowa Central Community College
Fort Dodge, IA04.2020
Skills
Project Management and Strategic Planning
Financial Analysis and Regulatory Compliance
Data Analysis and Reporting
Healthcare Operations and Patient Care
Leadership Development and Team Collaboration
Healthcare Management Systems (Epic, Cerner)
Microsoft Office Suite & Google Suite
Time Management and Problem-Solving
Critical Thinking and Decision-Making
Certification
- Certified Nursing Assistant(CNA)-International Institute, Saint Paul, MN September 2017
- CPR-American Heart Association
Languages
English: Professional
Swahili: Professional
Kinyarwanda: Professional
Kirundi: Professional
Awards
West Texas A&M University, Track & Field 2020-2024, 14x All-American, 3x NCAA National Champion, 7x Athlete of the Year
Timeline
Behavior Technician
JTC Ausm
12.2024 - Current
Assistant Administrator
Nursecore of Amarillo
06.2022 - 12.2024
Nursing Assistant
Saint Anthony Park Home
09.2018 - 06.2022
Cashier
Como Town
06.2015 - 06.2016
Bachelor of Science - Health Administration
West Texas A&M University
MBA - Healthcare Management
West Texas A&M University
Associate of Arts -
Iowa Central Community College
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