Florante Rolle
Sacramento,CA
Summary
Over 15 years of experience as delivery person working with small to large companies. Work hard to meet or exceed employer and customer expectations. Interact well with team and share advice and tips. Embrace shifting schedules and delivery routes. Always handle frustrated customers with professionalism and positive attitude. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries. Dedicated Courier enthusiastic about meeting all kinds of people and bringing experience in busy delivery and pickup settings. Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought.
Overview
15
15
years of professional experience
Work History
Courier (Driver)
Unity Courier Services
03.2009 - 01.2024
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Followed company policies and procedures during shift.
- Ensured the safety of packages by properly handling fragile items during transportation and storage.
- Drove safely at all times to avoid accidents and harm.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Education
Bachelor of Science - Music History, Literature, and Theory
University of The Philippines
Diliman Quezon City Philippines04.1981
High School Diploma -
Cavite Highland Institute
Cavite Philippines03.1976
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Time Management
- Package handling
- Time Sensitive Deliveries
Timeline
Courier (Driver)
Unity Courier Services
03.2009 - 01.2024
Bachelor of Science - Music History, Literature, and Theory
University of The Philippines
High School Diploma -
Cavite Highland Institute
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