Flore Jeudy
Summary
Detail-oriented and dedicated professional with experience as a pharmacy technician, sales associate, and peer leader. Proven ability to manage inventory, provide exceptional customer service, and assist patients with insurance inquiries. Strong communication and leadership skills, with a commitment to ensuring a positive experience for customers and patients alike. Seeking to leverage my diverse skill set in a challenging role that allows for growth and development.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Pharmacy Tech
CVS
11.2024 - Current
- Count pills correctly
- Handle customers with great care at pickup and drop off ensuring timely service for patients
- Handle patients profiles containing insurance issues and resolving it to ensure the right proper coverage
- Handle inventory management,including ordering and restocking medication.
- Excellent service at production by accurately counted and dispensed medications, maintaining compliance with safety regulations
- provided great customer service through the phone
- Added a great addition to the team
- improving access care for patients
- Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
Sales Associate
Snipes Sneaker Store
11.2023 - 11.2024
- packed customers orders and ship them out efficiently and accurately
- Solve customers issues and ensure great customer service
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Patient Transporter
Tesco
08.2023 - 11.2024
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
- Assisted patients in moving out of beds, wheelchairs, stretchers, or medical transport vans.
- understands medical terminology
Youth Worker
Mildred Ave
12.2021 - 08.2023
- Established trusting relationships with young people through empathetic listening and genuine interest in their lives outside of program hours.
- Promoted a safe, inclusive environment by establishing clear expectations and reinforcing positive behaviors among participants.
- Completed necessary reports and documentation to maintain thorough, accurate case records.
- Provided individualized support for at-risk youth, resulting in increased self-esteem and positive behavior changes.
Summer Scholar
Federal Home Loan Bank Of Boston
07.2021 - 08.2021
- Rotated around different Departments such as Information and security, Human Resources and Bank Operations
- Learned about different Malware's, Ransomware and phishing and why they're concerning businesses
- Worked with Excel, Team, Outlook and Microsoft Powerpoint
- Excellent communication skills, both verbal and written.
- Presented about Micro-Internship and Phishing
Peer Leader
Boston Public Health Commission - Start Strong Program
07.2020 - 08.2020
- Assist teens with healthy relationship strategies, identify signs of abuse and unhealthy communication, and provide teens with resources and activities
- Enhanced peer collaboration by organizing team-building activities and fostering positive group dynamics.
- Facilitated peer tutoring sessions, resulting in improved academic performance for participating students.
- Led workshops on stress management techniques, improving overall mental health among participants.
Student Intern
Boston Private Industry Council
11.2019 - 01.2020
- Participate in various job readiness workshops including mock interviews, job etiquette, and job search strategies
- Built professional relationships with colleagues at all levels within the organization, strengthening interpersonal communication skills during the internship experience.
- Gained exposure to various aspects of the industry through active participation in company events, workshops, and training sessions during the internship period.
- Sorted and organized files, spreadsheets, and reports.
- Helped meet changing demands by recommending improvements to business systems or procedures.
Childcare Provider
Private Homes
09.2015 - 06.2019
- Focused on providing a safe and comfortable atmosphere for children ages 4 months - 7 y/o
- Maintained a child's health and well-being by providing meals, assisted with hygiene such as, bathing, changing diapers, and potty-training, and followed regular routines of the child's eating and sleeping schedule
- Communicated with children's parents or guardians about the child's activities, behaviors, and related issues
Education
No Degree - Pre Nursing
Massachusetts Bay Community College
Wellesley Hills, MA08-2025
Edward M. Kennedy Academy for Health Careers -
Edward M. Kennedy Academy For Health Careers
Boston, MA06-2023
Skills
- Google Docs
- Microsoft Word
- PowerPoint
- Good Customer Service
- Strong minded
- Focused
- Confidentiality and HIPAA
- Workflow optimization
- Processing payments
- Stocking shelves
- Pharmacy law compliance
- New hire onboarding
- Data entry
- medical terminology
Accomplishments
perfect attendance.
honor roll.
Professional Development
- Boston Private Industry Council, Boston, MA, Student, 11/01/19, Present
- Boston Medical Center - Plastic Surgery Department, Student, Attended Job Shadow Day event at Boston Medical
Awards
- EMK Perfect Attendance (all quarters)
- EMK 9th grade Kindness Award
- Honorable Mention for EMK Science Fair 2020
- Perfect Attendance (Quarter 1) 2019
- Perfect Attendance (Quarter 1) 2021
- Pharmacy tech license in MA
- CPR license
- BLS license
Activities
- Ballet at Edge Studio 2018
- The Panthers Cheerleading
- South Boston Up Academy Basketball Intramurals 2017
Certification
- Driver's License
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- First Aid Certification
- Licensed Pharmacy Technician - MA Boards of Pharmacy.
Languages
English
Full Professional
Timeline
Pharmacy Tech
CVS
11.2024 - Current
Sales Associate
Snipes Sneaker Store
11.2023 - 11.2024
Patient Transporter
Tesco
08.2023 - 11.2024
Youth Worker
Mildred Ave
12.2021 - 08.2023
Summer Scholar
Federal Home Loan Bank Of Boston
07.2021 - 08.2021
Peer Leader
Boston Public Health Commission - Start Strong Program
07.2020 - 08.2020
Student Intern
Boston Private Industry Council
11.2019 - 01.2020
Childcare Provider
Private Homes
09.2015 - 06.2019
No Degree - Pre Nursing
Massachusetts Bay Community College
Edward M. Kennedy Academy for Health Careers -
Edward M. Kennedy Academy For Health Careers
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