Florence Mgalu
McKinney
Summary
Dynamic Charge Nurse with a proven track record at Tribute Senior Living, excelling in care coordination and clinical leadership. Skilled in medication administration and decision-making, I enhance patient satisfaction through personalized care plans and effective communication, ensuring optimal outcomes and a safe environment for both patients and staff.
Overview
11
11
years of professional experience
Work History
Charge Nurse
Tribute Senior Living
05.2021 - Current
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols.
- Coordinated nursing care on unit through staff assignments, assisting and rounding with physicians, hospice staff, monitoring patient orders, and communicating with ancillary departments.
- Conducted daily shift briefs to inform staff of changes in patient care assignments.
- Promoted a safe working environment by adhering to infection control policies and regularly reviewing safety protocols.
- Optimized patient satisfaction through timely response to concerns and effective communication among staff members.
- Enhanced patient satisfaction by personalizing care plans based on individual patient needs and preferences.
- Streamlined shift handovers, ensuring seamless continuity of care and minimizing information gaps.
Home Health Staff Nurse
Aveanna
06.2018 - 07.2021
- Established positive relationships with patient, family members and other staff members.
- Worked on a pediatric home health, cared for patients with tracheostomy, vents and gastrostomy tubes.
- Maintained strict adherence to industry regulations, ensuring compliance with all relevant laws and guidelines for business operations.
- Liaised with management and other departments to maintain smooth operations.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Staff Nurse
Mapleshire Nursing & Rehabilitation
02.2017 - 05.2018
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Assessed physical, psychological, physiologic, and cognitive status of patients.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Implemented medication and IV administration, catheter insertion, and airway management.
- Developed strong rapport with patients and families, fostering trust and open communication during challenging times.
- Collaborated with physicians, pharmacists and therapists to deliver quality, evidence-based care.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Medical Assistant
WVU Student Health / Urgent Care
11.2013 - 12.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
Associate of Science - Registered Nurse
Galen College of Nursing
Dallas, TX04-2025
Associate of Science - Licensed Practical Nursing
Greene County Career Technology Center
Waynesburg, PA12-2016
Associate of Science - Diploma in Medical Assistant
Ross Medical Education Center
Morgantown, WV10-2013
Associate of Arts - Diploma in Business Management
Kenya Institute of Management
Mombasa, Kenya01-2004
Skills
- Decision-making
- Care coordination / Care plan management
- Clinical leadership / Medication administration
- Team leadership
- Patient care / management
- Patient assessment
Timeline
Charge Nurse
Tribute Senior Living
05.2021 - Current
Home Health Staff Nurse
Aveanna
06.2018 - 07.2021
Staff Nurse
Mapleshire Nursing & Rehabilitation
02.2017 - 05.2018
Medical Assistant
WVU Student Health / Urgent Care
11.2013 - 12.2015
Associate of Science - Registered Nurse
Galen College of Nursing
Associate of Science - Licensed Practical Nursing
Greene County Career Technology Center
Associate of Science - Diploma in Medical Assistant
Ross Medical Education Center
Associate of Arts - Diploma in Business Management
Kenya Institute of Management
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