Summary
Overview
Work History
Skills
Timeline
Generic

Florence Sanders

Jersey City,NJ

Summary

Operations and compliance professional with 15+ years of experience in high-volume financial and healthcare environments. Proven leader in training, process improvement, and team performance. Strong track record of driving efficiency, maintaining regulatory standards, and supporting cross-functional teams.

Overview

2027
2027
years of professional experience

Work History

Currency Operations Associate

Federal Reserve Bank
East Rutherford, New Jersey
07.2024 - Current
  • Train and mentor team members on procedures, compliance, and performance standards
  • Identify and escalate operational risks and process gaps
  • Process high-volume currency transactions with accuracy and efficiency
  • Support team performance by reinforcing standards and accountability

Currency Teller/Analyst

Federal Reserve Bank
East Rutherford, New Jersey
  • Processed and analyzed large-scale currency transactions in a fast-paced environment
  • Maintained accuracy and compliance with strict federal guidelines
  • Supported operational reporting and workflow improvements

Tax Preparer Assistant

Halls Tax & Financial Services
Jersey City, New Jersey
07.2008 - 07.2016
  • Managed client onboarding, document handling, and data entry
  • Conducted outreach and presentations to generate new business
  • Supported tax preparation and client service operations

Senior Manager/Project Manager

Empire Blue Cross Blue Shield
Manhattan, New York
07.1988 - 07.2006
  • Led teams of 30–40+ employees in claims processing and operations
  • Improved workflows, increasing efficiency and reducing errors
  • Developed training programs and performance standards
  • Partnered with leadership to implement system and process improvements

Skills

CORE SKILLS

Team Leadership & Training Operations Management Compliance & Risk Control Process Improvement Performance Management Client & Stakeholder Relations

TECHNICAL SKILLS

Microsoft Office QuickBooks HIS Systems Data Management Systems

Timeline

Currency Operations Associate

Federal Reserve Bank
07.2024 - Current

Tax Preparer Assistant

Halls Tax & Financial Services
07.2008 - 07.2016

Senior Manager/Project Manager

Empire Blue Cross Blue Shield
07.1988 - 07.2006

Currency Teller/Analyst

Federal Reserve Bank
Florence Sanders