Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Florencia Martinez

Oklahoma City

Summary

A highly effective Associate Partner, with a proven track record of generating and building relationships, successfully setting strategic direction executive to plan; and developing and leading diverse teams to achieve outstanding results in dynamic, challenging, and fast-paced environments. Demonstrates personal drive while embracing company values.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon Fulfillment Center
10.2018 - Current
  • Packed, secured, labeled, and applied postage to materials to prepare items for shipment.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.

Learning Ambassador

Amazon Fulfillment Center
02.2019 - 11.2023
  • Trained 200+ associates according to Amazon's standard of work procedures.
  • Collaborated with management for training and re-training needs and caching of associates when needed.
  • Developed new and improvised techniques for on-the-job training and implementing new training cadences.
  • Coached employees on best practices for maintaining high-quality standards throughout all processes.
  • Performed regular audits to ensure compliance with established procedures and guidelines.

Process Guide

Amazon Fulfillment Center
01.2022 - 01.2023
  • Collaborated with Leadership supervising 100+ associates in all aspects in making sure Pack Singles is up and running efficiently while removing possible barriers.
  • Motivate associate engagement through effective leadership keeping up good morale, and assisting associates with any help on the sorting process or any job issues.
  • Knowledge and experience with most aspects of the outbound process such as packing in all areas, problem solving, and chasing after customer priority shipments.

Education

Associate of Science - Environmental Science

Lone Star College System
Spring, TX
05.2023

High School Diploma -

Cypress Woods High School
Cypress, TX
05.2018

Skills

  • Team Leadership/Development
  • Interpersonal Communication
  • Critical Thinker/ Analytical Skills
  • Creative thinking
  • Detail-Oriented
  • Fluent in English and Spanish
  • Proficient in Microsoft Office
  • Written and Verbal Communication

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Process Guide

Amazon Fulfillment Center
01.2022 - 01.2023

Learning Ambassador

Amazon Fulfillment Center
02.2019 - 11.2023

Warehouse Associate

Amazon Fulfillment Center
10.2018 - Current

Associate of Science - Environmental Science

Lone Star College System

High School Diploma -

Cypress Woods High School

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Florencia Martinez