Nigel Martinez

• -Certified Biotech equipment for clients including; MIT, Newton Wellesley Hospital, Northeastern University, and local water treatment plants.
• -Certifications included servicing and inspecting safety shower stations, clean rooms, biological safety cabinets, and fume hoods so that they meet ANSI guidelines.
• -Generated certification reports for each piece of equipment, using excel, and scheduled follow-up appointment times.
• -Point of contact for clients regarding equipment concerns.
• -Sold our services for additional equipment on site and offered insight on lab expansions.
• -Assisted in training new techs brought into the company in the last year.
• -Trained on reading ladder schematics in order to troubleshoot electrical issues within BSC.
• Biotech Certifications

• -Oversaw day to day operations of staff/management between multiple facilities.
• - Designed short and long-term goals alongside our Momentum corporate and leadership teams. This included weekly presentations, in person and utilizing video calls, to share best practices and discuss ongoing projects and park performance.
• -Assisted in rebranding and construction plans for our Westborough facility while maintaining and eventually incorporating SOPs of the existing Framingham location.
• -Designed procedures for employee on-boarding, training, and retention including starting wage negotiations.
• - Tracked short term and long term sales through KPIs
• -Managed employee timesheets to calculate and input payroll bi-weekly using Centeredge Software and Google Sheets.

-Reopened facility after Covid19 Closure.

• -Constructed a strict budget and SOPs alongside ownership to allow business to operate under new Covid guidelines.
• -Assisted in the design of new pricing and events packages for the facility.
• -Trained staff to use the newly integrated Activ8 POS system and perform facility maintenance inspections.

• -Oversaw day to day operations of park, staff, and management.
• -Designed budgets alongside the franchise owners and implemented SOPs set by the Skyzone corporate team.
• -Project management during park rebuild and expansions.
• - Negotiated sponsorship contracts with local businesses including The Worcester Railers and Holy Cross.
• - Performed end-to-end recruiting for management, sales, and operations teams and handled HR responsibilities including: write-ups, terminations, salary negotiations, promotions, time off requests, and conflict resolution.
• -Processed payroll for employees and managers using ADP Workforce Now software.
• -Performed frontline sales for customers and larger facility rental/ event sales both in person and over the phone.
• -Trained operations team to perform short and long term facility management and inspections.