Florencia Rivera
Clearfield,UT
Summary
Highly motivated and Security+ certified professional with a strong foundation in cybersecurity principles. Ready to embark on a rewarding career as a Security Analyst. Equipped with a comprehensive understanding of network security, threat management, and risk assessment. Goal is to leverage technical skills and security knowledge in an entry-level cybersecurity role, contributing to organizational security and driving growth. Proud holder of the CompTIA Security+ certification (SY0-701) obtained in August 2024. Recent graduate of The Rosie Project's Information Technology Program from Weber State University.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Armed Services YMCA Preschool Teaching Assistant
Armed Services YMCA
12.2022 - 11.2023
- Collaborated with lead teacher in executing activities and learning exercises, contributing to the development of a friendly and inclusive atmosphere for all students.
- Contributed to a positive school culture by actively participating in staff meetings, training workshops, and school-wide initiatives.
- Took part in professional development workshops to boost skills.
- Maintained accurate records of attendance while keeping track of each student''s developmental progress using assessment tools.
Veterinary Assistant
Winters Chapel Animal Hospital
07.2016 - 01.2018
- During my time as a Veterinary assistant, I performed job duties that were critical for the smooth operation of daily tasks within the clinic, to include feeding and caring for the animals, assisting Veterinarians during examinations and operations, performing administrative duties, and communicating with owners and families on surgery and recovery instructions.
- Positioned animals for diagnostic imaging such as x-rays and scans.
- Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
- Ensured accuracy of medical records by diligently documenting all relevant information for each patient visit.
- Facilitated efficient inventory management through regular stock checks, ordering supplies, and organizing storage areas.
- Provided customer support to clients, answering questions and addressing concerns.
- Helped with training of new veterinary assistants and support staff to improve individuals' capabilities.
- Processed new patients and updated client records with key information using standardized registration systems and encrypted databases.
Choice Counseling Specialist
Automated Health Systems
01.2015 - 01.2016
- Provided counseling services as a Choice Counseling Specialist at Automated Health Systems
- Engaged in counseling sessions with Florida Medicaid recipients, providing guidance and support in choosing the optimal health plan for their individual needs.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Followed all company policies and procedures to deliver quality work.
- Improved customer satisfaction rates through proactive problem-solving and efficient complaint resolution.
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Generated reports detailing findings and recommendations.
- Provided guidance to newly hired personnel
Sales Associate
Kohl's
01.2013 - 01.2014
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Managed conflict resolution with dissatisfied customers professionally, resulting in improved customer retention rates.
- I also had to keep up with inventory as well as organizing and stocking the clothing when shipment came in.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Managed returns, exchanges and refunds in accordance with store policy.
Education
High School Diploma -
Thomas County Central High School
Thomasville, GA05.2014
Skills
- Bilingual in Spanish and English Fluent in both
- Experience with Microsoft Office Powerpoint, Word, Excel
- Cybersecurity Fundamentals: Knowledge of security concepts, tools, and procedures
- Network Security: Understanding of firewalls, VPNs, and network intrusion detection/prevention systems
- Risk Management: Ability to identify, assess, and mitigate security risks
- Incident Response: Basic knowledge of incident handling and recovery processes
- Operating Systems: Familiar with Windows, Linux, and basic command-line interfaces
- Security Tools: Experience with tools such as Wireshark, Nessus, and basic SIEM platforms
- Communication: Badge in communications from Weber State University
- Verbal and written communication skills for clear documentation and reporting
- Leadership
- Conflict resolution
References
- Aniza M. Brown, The Rosie Project CEO. Aniza.brown@gmail.com
- Beth Rhoades, Executive Director of Programs at Weber State University. Associate Dean. The Rosie Project Founder. bethrhoades@weber.edu
- Julia Chestnut, ASYMCA Director (808) 358-2557, 1262 Santos Dumont Ave, Schofield Barracks, HI, 96857
- Dr. John Duncan, (770) 910-3889, 3017 Peeler Rd, Atlanta, GA, 30360 Winter's Chapel Animal Hospital
- Jose Vera, Supervisor 850-219-2850 ext. 6313, 2728 Centerview Dr #300, Tallahassee, FL, 32301 Automated Health Systems
- Margot, Supervisor 407-847-6685, 3200 John Young Pkwy, Kissimmee, FL, 34741 Kohl's Department Store
Certification
CompTIA Security+ 701
https://www.credly.com/badges/5a557b68-9fa1-4947-bd64-5e2185ac12ea/linked_in?t=sj1gfn
Communication Badge
https://badgr.com/public/assertions/jo71avTzT2qmh2oF-j-q6Q?identity__email=riveraflorencia2017@yahoo.com&action=download
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Armed Services YMCA Preschool Teaching Assistant
Armed Services YMCA
12.2022 - 11.2023
Veterinary Assistant
Winters Chapel Animal Hospital
07.2016 - 01.2018
Choice Counseling Specialist
Automated Health Systems
01.2015 - 01.2016
Sales Associate
Kohl's
01.2013 - 01.2014
High School Diploma -
Thomas County Central High School
CompTIA Security+ 701
https://www.credly.com/badges/5a557b68-9fa1-4947-bd64-5e2185ac12ea/linked_in?t=sj1gfn
Communication Badge
https://badgr.com/public/assertions/jo71avTzT2qmh2oF-j-q6Q?identity__email=riveraflorencia2017@yahoo.com&action=download
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