Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Florentin

Burbank,CA

Summary

Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Enthusiastic Social Skills at professional seeking to leverage experience in promoting companies in positive way and developing mass communications messages. Passionate for devising promotional and informational messages to build brand image, inform general public of promotions and initiatives and influence targeted audiences. Astute in utilizing metrics to monitor campaign results. Flexible hard worker ready to learn and contribute to team success. Outgoing and reliable Brand Ambassador with 3 years of experience in sales and marketing. Trusted to positively represent brands by being well-versed and knowledgeable in all products. Consistently communicates and engages customers about products and current promotions. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Brand Rep Lead

Hollister
Kapolei , HI
10.2020 - Current
  • Worked with cross-functional teams to achieve goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Collaborated with others to discuss new opportunities.
  • Processed merchandise returns and exchanges for customers to refund payments, trade items and offer store credit.
  • Arranged merchandise for display to highlight new styles, attract customers, and enhance sales.
  • Initiated friendly conversation with customers to determine level of assistance required.
  • Monitored sales floor to identify customers in need of assistance and merchandise requiring replenishment.
  • Created price tags and merchandise signs for new items.
  • Ticketed, arranged and displayed merchandise to promote sales.
  • Computed purchases and received and processed cash or credit payment.
  • Handled customer complaints in a professional manner.
  • Answered store and merchandise questions and led customers to wanted items.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Stocked shelves with merchandise according to company standards.
  • Recommended, selected and located merchandise based on customer desires.
  • Helped customers by answering questions and locating merchandise.
  • Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Kept informed about new products arriving at the store on a regular basis.

Server, Busser

Simply Served Hawaii
Mililani , HI
02.2019 - Current
  • Greeted guests with friendliness and professionalism.
  • Removed trash, spills and trays to keep areas clean and professionally organized.
  • Responded quickly to customer inquiries, asking questions to better understand needs.
  • Built and maintained excellent professional relationships with key contacts to obtain potential leads.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.

Photographer

DIsney Aulani
Kapolei, HI
02.2023 - 08.2023
  • Deliver quality products within deadlines established by clientele.
  • Tested equipment prior to use, verifying good working order.
  • Coordinated and completed photoshoots for individuals, families and small groups.
  • Selected and assembled equipment and required background properties.
  • Organize and store digital photographs, negatives, and prints in an orderly fashion.
  • Reviewed sets of photographs to select best work.
  • Scouted locations and curated props for photography shoots.
  • Set up camera control equipment, stands and tripods for shoots.
  • Customer service to others with a great attitude
  • Making "Disney Magic" by capturing a lifetime experience at the Disney Resort

Cashier, Cook

Little Ceaser
Ewa Beach , HI
05.2018 - 12.2020
  • Helped customers find specific products, answering questions and offering them the best sale.
  • Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
  • Notified security of suspected theft, including descriptions of individuals and items stolen to help control store losses.
  • Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.

Education

James Campbell High School
Ewa Beach, HI
05-2021

Acting

New York Film Academy, Los Angeles
Los Angeles

Skills

  • Product Demonstrations
  • Brand Building
  • Relationship Management
  • Campaign Management
  • Photography
  • Brand Awareness
  • Lead Generation
  • Customer Relations
  • Communication Skills
  • Sales
  • Marketing
  • Branding
  • Customer Service
  • Staff Training
  • Performance Improvement

Timeline

Photographer

DIsney Aulani
02.2023 - 08.2023

Brand Rep Lead

Hollister
10.2020 - Current

Server, Busser

Simply Served Hawaii
02.2019 - Current

Cashier, Cook

Little Ceaser
05.2018 - 12.2020

James Campbell High School

Acting

New York Film Academy, Los Angeles

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Ethan Florentin