Summary
Overview
Work History
Education
Skills
Earlier Roles
Languages
References
Timeline
Generic

Florentina Weiss

New York,NY

Summary

Strategic and hands-on operations leader with 14+ years of experience scaling teams, optimizing workflows, and building systems from the ground up. Proven track record of growing startups, managing cross-functional teams, and delivering results in fast-paced, high-stakes environments. Passionate about structure, people, and making things run smoother.

Overview

11
11
years of professional experience

Work History

Head of Operations

Cherry Net Inc.
New York, NY
05.2022 - Current
  • Joined as employee #5 and helped scale a fintech startup that has processed over $5B in payments to date.
  • Built operational infrastructure across payments, vendor onboarding, fraud prevention, and customer success.
  • Hired, managed, and mentored 30+ employees across operations and remote support teams.
  • Led cross-functional collaboration with engineering, finance, and product to improve systems and user experience.
  • Managed 1,000+ active customer accounts, with high retention and growth post-onboarding.

Site Director

All My Children Daycare
New York, NY
06.2021 - 05.2022
  • Launched a new eco-friendly nursery location from the ground up, overseeing setup, hiring, sales, and daily operations.
  • Ensured compliance with Department of Health and Education regulations.
  • Built community relationships and ran tours, open houses, and parent engagement events.

Project Manager

JJS Management Inc.
Brooklyn, NY
01.2016 - 05.2021
  • Managed over 30 construction and renovation projects from permit to completion.
  • Applied for, secured, and maintained compliance with various work permits and building regulations.
  • Responded to and resolved stop-work orders issued by various agencies (DOB, FDNY, DOT, etc.). Troubleshot issues, coordinated on-site corrections, and worked directly with the various agencies and inspectors through in-person visits, maintaining strong relationships.
  • Coordinated schedules, vendors, and city agencies to ensure projects stayed on track.
  • Secured Certificates of Occupancy, and ensured full compliance with local building codes.

Teen & Sports Director

Greenpoint YMCA
Brooklyn, NY
01.2014 - 07.2015
  • Managed over $5 million dollars of government funding provided yearly to execute multiple off-site and on-site youth programs throughout Brooklyn, New York.
  • Oversaw 10 different youth programs across multiple sites, managing over 50 staff members, managing all risk compliance and reporting, and ensuring safety.
  • Led community outreach and organized events to grow enrollment and engagement.

Education

B.A. - English & Secondary Education

Queens College, CUNY

Skills

  • Team leadership
  • Vendor and Payment Operations
  • Startup scaling
  • SOP Development
  • Cross-functional collaboration
  • Compliance
  • Customer Success
  • Remote team management
  • Operational strategy
  • Vendor management
  • Regulatory compliance
  • Risk assessment
  • Customer success
  • Project management
  • Data analysis
  • Financial management
  • Team building
  • Employee training
  • Process improvement
  • Stakeholder engagement
  • Fraud prevention
  • Employee relations
  • Direct sales
  • Effective leader
  • Cross-functional coordination
  • Training management
  • Supervision and training
  • Problem-solving abilities
  • Customer service

Earlier Roles

  • Teen Program Director, Ridgewood YMCA
  • Youth Program Consultant, Freelance
  • High School Literature Teacher, Essex Street Academy
  • Teen Program Coordinator, Flushing YMCA
  • Youth & Talent Agent, AFP Management

Languages

Hebrew
Professional
Russian
Elementary

References

References available upon request.

Timeline

Head of Operations

Cherry Net Inc.
05.2022 - Current

Site Director

All My Children Daycare
06.2021 - 05.2022

Project Manager

JJS Management Inc.
01.2016 - 05.2021

Teen & Sports Director

Greenpoint YMCA
01.2014 - 07.2015

B.A. - English & Secondary Education

Queens College, CUNY

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