Florianna Gonzalez
Katy,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager , Ready to help team achieve company goals. Fast learner, extrovert , helpful
Overview
3
3
years of professional experience
1
1
Certification
Work History
Toddlers Teacher
Ivy Kids Early Learning Center
05.2022 - 01.2023
- Observed children to identify individuals in need of additional support and developed strategies to improve assistance.
- Allowed for ample outdoor discovery time in schedule each day.
- Consulted with parents to build and maintain positive support networks and support continuing education strategies.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
Learning Ambassador
Amazon
11.2021 - 04.2022
- Created, collected and recorded data on employees progress to determine next steps for employees success.
- Offered feedback to other providers to effectively address employees' needs.
- Supported interaction between Associates during group work activities using guided conversation.
- Motivated Associates to learn new content and complete assignments
Costumer Service, Cashier, Ice Cream Attendant
La Argentina Gelato
05.2020 - 11.2021
- Helped patrons decide which flavor to choose according to preferences and tastes.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Explained ice cream flavors, toppings, sundaes and other frozen concoctions to customers.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Worked flexible schedule and extra shifts to meet business needs.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Used company troubleshooting resolution tree to evaluate technical problems and find appropriate solutions.
Education
Business -
Lone Star College
Cyfair, Texas Nutrition -
ISSA
Online 10.2022
High School Graduated -
Cinco Ranch High School
Katy, TX05.2021
Skills
- Organizing and Distributing Materials
- Filing and Classroom Organization
- Childcare Expertise
- Disciplinary Enforcement
- Child CPR
- Verbal and Written Communication
- Parental Communication
- Early Childhood Education
Certification
Nutritionist
Personal trainer
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Toddlers Teacher
Ivy Kids Early Learning Center
05.2022 - 01.2023
Learning Ambassador
Amazon
11.2021 - 04.2022
Costumer Service, Cashier, Ice Cream Attendant
La Argentina Gelato
05.2020 - 11.2021
Business -
Lone Star College
Nutrition -
ISSA
High School Graduated -
Cinco Ranch High School
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