Flossie Salter
Pensacola,FL
Summary
Dynamic professional with a proven track record in enhancing passenger safety and improving on-time performance at Escambia County School District. Expert in emergency procedures and disability awareness, coupled with exceptional interpersonal skills and a strong work ethic. Achieved significant advancements in passenger comfort and efficiency, demonstrating a commitment to excellence and continuous improvement.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Bus Assistant
Escambia County School District
05.2011 - Current
- Improved on-time performance by efficiently managing boarding and disembarking procedures for passengers.
- Enhanced passenger safety by diligently monitoring onboard activities and addressing any concerns.
- Provided excellent customer service to all passengers, addressing questions and concerns promptly and professionally.
- Supported students with special needs, ensuring their safe travel to and from school daily.
- Handled emergencies calmly and effectively, prioritizing passenger safety above all else during incidents or accidents.
- Facilitated clear communication between passengers, bus driver, and school staff to ensure a cohesive transportation experience for all involved parties.
- Collaborated with fellow transportation staff members to create an efficient and effective system for student pick-up and drop-off times.
- Assisted passengers in evacuation of vehicle in case of emergency.
- Seated students safely by utilizing seat belts, car seats or wheelchair restraints.
- Proactively identified potential safety hazards or maintenance concerns on the bus and reported them promptly to appropriate personnel for resolution.
- Served as role model for students by demonstrating positive attitude, good moral character and integrity.
- Developed strong relationships with passengers, fostering a positive community atmosphere on the bus.
IN HOME HEALTH CARE
Home Instead Senior Care Home
03.2018 - 04.2022
- Provided respite care for family caregivers by offering reliable support services such as companionship, light housekeeping, and transportation assistance.
- Improved patient satisfaction by providing personalized care and attention to individual needs.
- Effectively communicated with patients'' families to provide updates on progress and address any concerns or questions.
- Increased patient comfort levels through compassionate interaction and empathetic listening during challenging periods of illness or recovery.
- Promoted patient independence by assisting with daily living activities such as grooming, dressing, and meal preparation.
- Ensured a safe and comfortable home environment for patients through meticulous housekeeping and organization tasks.
- Helped patients safely transition between sleeping surfaces and mobility assistance such as wheelchairs by providing consistent support.
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted disabled clients to support independence and well-being.
- Cooked tasty, nourishing meals for patients to promote better nutrition.
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Learned and adapted quickly to new technology and software applications.
Education
No Degree - Child Care Facility Rules And Regulations
The Florida Department of Children And Families
Florida City, FL04.2010
Certificate - Small Business Administration And Management
The University of West Florida
Pensacola, FL03.1989
High School Diploma -
Union High Schoo
Monroeville, AL05.1968
Skills
- Strong Work Ethic
- Scheduling and Planning
- Child Safety
- Defensive Driving
- Professionalism and Courtesy
- Passenger Safety Awareness
- Incident Reporting
- Emergency Procedures
- Disability Awareness
- Security awareness
- Baggage assistance
- Lost Property Management
- Maintaining Passenger Comfort
- Bus Cleaning and Maintenance
- Child Supervision
- Verbal Communication
- CPR Certified
- De-Escalation Techniques
- Student safety
- Special Needs Support
- Social Perceptiveness
- Teamwork and Collaboration
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Reliability
- Excellent Communication
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Decision-Making
- Relationship Building
- Emotional Support
- Documentation skills
- Team building
- Task Prioritization
- Self Motivation
- Interpersonal Skills
- Analytical Thinking
- First Aid care
- Parent relationship development
- Goal Setting
- Professionalism
- Interpersonal Communication
- Attendance recording
- Safety Monitoring
- Mobility Assistance
- Time management abilities
- Continuous Improvement
- Adaptability
- Written Communication
- Professional Demeanor
- Problem-solving aptitude
- Rule Enforcement
- Student and parent relations
- Report Preparation
- Analytical Skills
- Seating arrangement optimization
Certification
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid, CPR, and AED Instructor Certification - American Red Cross.
- Child Development Associate (CDA) Certificate
- Forklift Certification
Crafts and Jewelry
Making Jewelry of necklaces, bracelets, and ear-rings
Sewing Quilts and small items as a hobby
Timeline
IN HOME HEALTH CARE
Home Instead Senior Care Home
03.2018 - 04.2022
Bus Assistant
Escambia County School District
05.2011 - Current
No Degree - Child Care Facility Rules And Regulations
The Florida Department of Children And Families
Certificate - Small Business Administration And Management
The University of West Florida
High School Diploma -
Union High Schoo
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