Floyd Dye
Riverdale,MD
Overview
7
7
years of professional experience
1
1
Certification
Work History
Security Technician
Diversified
05.2022 - Current
- Enhanced security measures by installing and maintaining state-of-the-art surveillance systems.
- Reduced response times for security incidents by streamlining communication protocols within the team.
- Maintained a safe working environment through thorough inspections and routine maintenance of security equipment.
- Assisted clients in identifying potential security risks by conducting comprehensive site assessments.
- Developed customized security solutions to address specific client needs and concerns.
- Conducted rigorous testing of new security technologies before recommending them to clients for implementation.
Security Team Leader
Convergent
10.2021 - 04.2022
- Enhanced security measures by conducting regular risk assessments and implementing appropriate security protocols.
- Led the security team effectively, ensuring optimal performance and adherence to company policies.
- Reduced incidents of theft and vandalism by proactively monitoring surveillance systems and conducting thorough patrols.
- Streamlined communication between team members with the implementation of a centralized reporting system for incident management.
- Conducted regular training sessions for all staff members to ensure up-to-date knowledge on relevant safety regulations and industry best practices.
- Collaborated with senior management to develop comprehensive emergency response plans, minimizing potential risks during crisis situations.
Security Installation Technician
CRI Solutions
09.2016 - 10.2020
- Enhanced security system performance by troubleshooting and repairing faulty equipment.
- Reduced customer complaints by providing timely and efficient installations of security systems.
- Maintained a high level of customer satisfaction with thorough follow-up on service calls.
- Collaborated with team members to complete large-scale installation projects efficiently and effectively.
- Improved system functionality by updating software and firmware regularly.
- Assisted customers in understanding their security systems, resulting in increased confidence in the technology provided.
- Performed regular maintenance checks on installed systems to ensure optimal functioning and prevent potential issues.
Education
High School Diploma -
Parkdale High School
Riverdale, MD08.1996
Skills
- Customer Service
- Equipment Repair
- Service Calls
- Specification and Schematics Assessments
- Video Surveillance
- Security and Burglar Alarms
- Access Control Systems
- Biometric Systems
- Blueprint Reading
- Fire Alarm Systems
- CCTV Installation
Certification
- Lenel Certified
- DMP Training -
- NCCER Cerified
Timeline
Security Technician
Diversified
05.2022 - Current
Security Team Leader
Convergent
10.2021 - 04.2022
Security Installation Technician
CRI Solutions
09.2016 - 10.2020
High School Diploma -
Parkdale High School
- Lenel Certified
- DMP Training -
- NCCER Cerified