Floyd Jones
Garland,Texas
Summary
Enthusiastic individual experienced in analyzing issues on service calls and finding effective solutions. Offering engaging and pleasant personality with expertise building customer relationships. Outstanding diagnostics skills.
Overview
23
23
years of professional experience
Work History
Technician
Safetech Aviation USA
07.2020 - 01.2024
- Tracked and recorded parts and labor costs related to each service call.
- Repairing aviation equipment
- Liaised with internal departments to optimize productivity and efficiency.
- Completed complex repairs quickly by leveraging strong diagnostic skills and attention to detail.
- Tested systems, noting issues and completing preventive maintenance.
- Medical issue
Bartender/ Server
Olive Garden
01.2017 - 06.2020
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Career change
Package processing
United Parcel Service
10.2016 - 01.2017
- Paid attention to detail while completing assignments.
- Temporary
Server and bartender
Trinity Service
06.2016 - 10.2016
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Temporary
Server, bartender and cook
Spaghetti Warehouse
08.2015 - 06.2016
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
- Establishment closed down
Lawn Care/handyman
Jones Home Care
07.2007 - 01.2015
- Meticulously maintained tools and equipment, ensuring optimal performance during each task undertaken.
- Performed minor wall repair, installed drywall, and applied wallpaper.
- Landscaping
- Seasonal family business
Customer service and cashier
Autozone
07.2014 - 12.2014
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Career change
Construction
Labor Finders
05.2014 - 07.2014
- Proved successful working within tight deadlines and a fast-paced environment.
- Worked well in a team setting, providing support and guidance.
- Provided professional services and support in a dynamic work environment.
- Temporary
Chef
Isla Morada Restaurant/Bass Pro Shop
12.2010 - 05.2014
- Modified recipes to accommodate dietary restrictions and allergies.
- Utilized culinary techniques to create visually appealing dishes.
- Assisted with menu development and planning.
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Participated in food tastings and taste tests.
- Establishment closed down.
Server/Bartender
Spiatza's Pizza and Bar
02.2008 - 07.2008
- Utilized communication practices with kitchen staff to deliver customer meals in timely manner.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Customer service, bartending, food running
- Establishment closed down.
Food Establishment
Freebirds World Burrito
04.2007 - 08.2007
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Collaborated with front-of-house staff to ensure accurate communication of customer orders and dietary restrictions.
- Food preparation, cleaning and cash handling.
- Moved to a different area.
Bookstore
Collin County Community College Bookstore
03.2006 - 11.2006
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Cash handling and stocking.
- Maintained well-stocked inventory of books, magazines and literary merchandise for customer needs.
- Temporary position.
Car Parts Store
Autozone
03.2005 - 02.2006
- Cash handling, sales representative, assist with auto care, stocking and clean up.
- Location closed down.
Food Preparation
United Artists Northstar 8
11.2003 - 01.2006
- Cash handling, sales representative and trainer.
- Establishment closed down.
Food Establishment
Subway Sandwich Shop
08.2003 - 11.2003
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Food preparation, cash handling, stocking and clean up.
- Career change.
Food Establishment
Sunny's Snack Bar
03.2001 - 06.2002
- Followed health, safety and sanitation guidelines while preparing and serving food.
- Food Preparation, cash handling, stocking and clean up.
- Seasonal job.
Education
Richland College
Dallas, TexasHigh School Diploma -
North Garland High School
Garland, Texas05.2005
Skills
- Inventory Management
- Product Inspections
- Mechanical Knowledge
- Assembly and production
- Troubleshooting
Timeline
Technician
Safetech Aviation USA
07.2020 - 01.2024
Bartender/ Server
Olive Garden
01.2017 - 06.2020
Package processing
United Parcel Service
10.2016 - 01.2017
Server and bartender
Trinity Service
06.2016 - 10.2016
Server, bartender and cook
Spaghetti Warehouse
08.2015 - 06.2016
Customer service and cashier
Autozone
07.2014 - 12.2014
Construction
Labor Finders
05.2014 - 07.2014
Chef
Isla Morada Restaurant/Bass Pro Shop
12.2010 - 05.2014
Server/Bartender
Spiatza's Pizza and Bar
02.2008 - 07.2008
Lawn Care/handyman
Jones Home Care
07.2007 - 01.2015
Food Establishment
Freebirds World Burrito
04.2007 - 08.2007
Bookstore
Collin County Community College Bookstore
03.2006 - 11.2006
Car Parts Store
Autozone
03.2005 - 02.2006
Food Preparation
United Artists Northstar 8
11.2003 - 01.2006
Food Establishment
Subway Sandwich Shop
08.2003 - 11.2003
Food Establishment
Sunny's Snack Bar
03.2001 - 06.2002
Richland College
High School Diploma -
North Garland High School
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