Summary
Overview
Work History
Education
Skills
Timeline
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Floyd Mendez

Upper Marlboro,MD

Summary

Experienced and certified maintenance professional with over 33 years in property management and the hospitality industry. Skilled in HVAC, pool operation, plumbing, locksmithing and appliance repair. Combined with a stellar record of providing residents and guests exceptional costumer service.

Overview

25
25
years of professional experience

Work History

SENIOR SERVICE MANAGER

JBG Smith, Vornado Charles E. Smith
08.2011 - Current
  • Responsible for consistently maintaining the integrity of the property.
  • Communicate with the Property Manager daily to discuss the status of all scheduled work and any outstanding maintenance issues and recommend solutions.
  • Maintain all maintenance logs and records.
  • Assist with training and onboarding of new employees.
  • Inspect all vacant units before and after the contractor has completed work, check for quality work to ensure it meets company standard.
  • Write service agreements and contracts, coordinate, and consultants with vendors and contractors.
  • Ensure capital projects are done ontime and within budget.
  • Assist with identifying budget items for property capital expenses and selecting contractors.
  • Ensure all common areas and residential unit and equipment is in good working order.
  • Conduct all business in accordance with company policies and procedures, state, and federal laws, including OSHA, ADA, the Fair Housing Act, etc.
  • Resolved customer complaints in a professional and timely manner.
  • Constantly monitor and keep records of the central plant equipments to ensure they are in good working condition which helps to minimize failures and downtime.
  • Assign work orders to service team members and ensure they are completed in a timely manner.

CHIEF ENGINEER

Peter N.G Schwartz Management Co
01.2002 - 08.2011


  • Demonstrated a strong commitment to tenant safety and satisfaction by ensuring a secure living environment for residents and their guests.
  • Effectively communicated with the Property Manager to deliver exceptional maintenance services and support in all areas of property management.
  • Supervised and guided maintenance personnel effectively, assigned duties and tasks to maintain smooth operations.
  • Exhibited a consistent focus on upholding the property's appearance and integrity through regular upkeep and maintenance duties.
  • Assisted in budget planning for property capital expenses, solicited bids from contractors, and played a pivotal role in contractor selection for various projects.

MAINTENANCE SUPERVISOR

Sawyer Management
02.2000 - 01.2002
  • Maintained the physical integrity of the property
  • Ensure a safe and secure living environment for residents, visitors, and staff
  • Anticipated, identified, and corrected any deficiency involving the property and implemented Procedures that can prevent such problems
  • Complete Preventive maintenance and repair equipment for common areas and guest rooms
  • Conduct all business in accordance with company policies and procedures, state, and federal laws, also OSHA and ADA.

Education

Certification and License - Heating, Ventilation, Air-Conditioning – Apprentices HVAC

Dundalk Community College
Baltimore, MD
01.2002

Certification - Refrigeration Technology CFC

Ferris State University
01.1999

Certification - Welding and Fabrication

St. Andrew Technical School
01.1989

Skills

  • 33 years of experience in residential and hotel building operations, which includes supervising maintenance teams
  • Outstanding familiarity with industrial test equipment, power, and hand tools
  • Very good comprehension of computer operation and work order systems
  • Full understanding of building safety and some automated systems
  • Very strong ability in servicing air-cool, water source heat pumps, and cooling towers
  • Excellent troubleshooting skills with HVAC, electrical, and plumbing systems
  • Written and oral communication skills

Timeline

SENIOR SERVICE MANAGER

JBG Smith, Vornado Charles E. Smith
08.2011 - Current

CHIEF ENGINEER

Peter N.G Schwartz Management Co
01.2002 - 08.2011

MAINTENANCE SUPERVISOR

Sawyer Management
02.2000 - 01.2002

Certification - Refrigeration Technology CFC

Ferris State University

Certification - Welding and Fabrication

St. Andrew Technical School

Certification and License - Heating, Ventilation, Air-Conditioning – Apprentices HVAC

Dundalk Community College

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Floyd Mendez