Flynn Ryan
Norfolk,VA
Summary
Self-motivated professional successful in seizing viable opportunities for expansion and innovation in business. Background in increasing profits, reducing costs, and transforming customer service standards. Experienced in leading operations and creating client relationships.
Overview
4
4
years of professional experience
Work History
Snowboard Instructor
Catamount Mountain Resort
Hillsdale, NY
12.2024 - Current
- Utilized variety of snowboarding and ski techniques to impart knowledge and customized instruction to individual skill levels.
- Demonstrated snowboarding techniques based on established course framework and student ability levels.
- Organized and led multiple weekly classes and individual sessions.
- Detailed safety rules and procedures regarding activities to customers and guests.
- Developed relationships with clients to provide ongoing support and encouragement.
Owner/Manager
Millerton Driving Range
Millerton, NY
04.2023 - Current
- Kept all building areas and equipment functional and well-organized to promote business performance.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Trained and motivated employees to perform daily business functions.
- Managed day-to-day business operations.
- Assessed income and expenses and adapted plans to improve profit levels.
Outdoor Pursuits Instructor
Silo Ridge Field Club
Amenia, NY
04.2021 - 04.2023
- Collaborated with other recreation staff in developing new recreational activities.
- Developed and monitored safety policies and procedures to facilitate safety of participants.
- Kept athletic and games equipment and facilities organized and maintained.
- Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Education
BBA - Management
Old Dominion University
Norfolk, VA05-2028
Skills
- Social media control
- Marketing tactics
- Human resources
- Project estimating
- Program creation and implementation
- Operations management
- Relationship building
- Service quality assurance
Timeline
Snowboard Instructor
Catamount Mountain Resort
12.2024 - Current
Owner/Manager
Millerton Driving Range
04.2023 - Current
Outdoor Pursuits Instructor
Silo Ridge Field Club
04.2021 - 04.2023
BBA - Management
Old Dominion University