FNU Mansi
Florence,AL
Summary
Personable and driven, with strong communication and organizational skills. Well-versed in sales principles and customer relationship management, adept at using CRM strategies and analyzing market trends. Capable of driving sales growth and building lasting client relationships.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Sales Manager Intern
Delta Smoke Shop
11.2024 - 02.2025
- Conducted market research to identify potential clients and establish new business connections.
- Boosted customer satisfaction by proactively addressing concerns and providing timely solutions.
- Organized sales presentations for prospective clients, showcasing the benefits of company products and services.
- Generated increased revenue by upselling additional products or services based on client needs assessment during meetings or calls.
- Developed a keen understanding of competitor offerings, enabling strategic recommendations for competitive positioning.
Associate
Starbucks
08.2023 - 11.2023
- Managed cash registers for seamless processing of customer payments
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
Associate
Moes Southwestern Grill
10.2022 - 05.2023
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Analyzed customer data to identify trends and anticipate customer needs.
- Completed opening and closing tasks, including arranging workstations with required supplies
Education
Master of Business Administration - Sales & New Business Development
University of North Alabama
Florence, AL05-2024
Online Certification - Advanced Digital Marketing
IIDE Indian Institution of Digital Education
01-2021
Bachelor of Commerce - Business Management
Guru Nanak National College
India09-2020
Skills
- Brand Recognition and Perception
- Developing informative content for online platforms
- Aiding and support to customers for satisfaction
- Online Platform Digital Sales
- Sales presentations
- Effective negotiation
- Social media marketing
- Customer relationship management (CRM)
Certification
Advance Digital marketing Course
Languages
English
Hindi
Punjabi
Interests
- Crafting and DIY Projects
- Music
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- I have a passion for photography and editing photos
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
Timeline
Sales Manager Intern
Delta Smoke Shop
11.2024 - 02.2025
Associate
Starbucks
08.2023 - 11.2023
Associate
Moes Southwestern Grill
10.2022 - 05.2023
Master of Business Administration - Sales & New Business Development
University of North Alabama
Online Certification - Advanced Digital Marketing
IIDE Indian Institution of Digital Education
Bachelor of Commerce - Business Management
Guru Nanak National College
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