Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Timeline
Generic

FNU Qurat Ul Ain

Sacramento,CA

Summary

Multilingual Operations and Training Specialist with hands-on experience in ICQA, Receive, Stow, Pick, Pack, and Ship Dock. Successfully led inclusive training programs, including SMF6's first blind and ASL-dependent associates, with a 100% success rate. Skilled in T1-T4 onboarding, cross-departmental training, and PIT certification, with a strong focus on compliance and operational impact.

Overview

4
4
years of professional experience

Work History

Learning Trainer

Amazon
Sacramento, California
01.2023 - Current
  • Successfully trained SMF6's first blind associate and ASL-dependent associates with a 100% success rate.
  • Led training sessions for 300+ associates and executed T1-T4 onboarding programs across multiple departments.
  • Manage cross-departmental training initiatives for ICQA, Receive, Stow, Pick, Pack, and Ship Dock, ensuring standardization and knowledge alignment across all departments.
  • Manage and maintain training metrics and compliance metrics for over 1,000 associates.

Learning Ambassador

Amazon
Sacramento, California
02.2022 - 01.2023
  • Acted as a primary point of contact for associates during onboarding and cross-training, supporting them with clear guidance, mentorship, and real-time instructions.
  • Delivered end-to-end training for high volumes of new hires and cross-training associates, ensuring full onboarding and path readiness across multiple departments.
  • Owned training rosters and documentation with 100% accuracy, verifying all entries, permissions, and completions in system tracking tools.

Operation specialist

amazon
Sacramento, California
07.2021 - 02.2022
  • Top performer in Stow, consistently meeting and exceeding rate and quality goals.
  • Supported as a process guide, helping to resolve issues and mentor peers on the floor.
  • Cross-trained in all major departments, ICQA, Receive, Stow, Pick, Pack, Ship Dock to support shift coverage and workflow.

Education

High School Diploma -

Natomas High School
Sacramento, CA
06-2021

Skills

  • Time management and flexibility
  • Public speaking and presentation
  • Active listening and conflict resolution
  • Leadership and peer mentorship
  • Verbal and written communication

Accomplishments

  • Platinum Honor Roll
  • Top Hawk Honor Roll
  • GPA improvement Award (+0.5 increase)
  • Certification of Achievement- Leadership and Development
  • Certification of Achievement- Learning and Development
  • Certification of Acheivement- Communication and participation.

Languages

koshor
Native/ Bilingual
Urdu
Native/ Bilingual
English
Native/ Bilingual
Hindi
Elementary

Timeline

Learning Trainer

Amazon
01.2023 - Current

Learning Ambassador

Amazon
02.2022 - 01.2023

Operation specialist

amazon
07.2021 - 02.2022

High School Diploma -

Natomas High School

Similar Profiles

CREATE PROFILE
FNU Qurat Ul Ain
Want your own profile? Create for free at Resume-Now.com