Folami Knowles
Amazon
Baltimore,MD
Work Preference
Work Type
Full Time
Minimum Desired Compensation
$26/hr
1
Language
1
Certification
11
years of professional experience
Skilled Training Specialist highly effective at conducting personal and group training sessions focused on topics such as Knowledge Development, Engagement, and Safety Protocols. Enthusiastic personality with a hands-on, creative style. Ready to apply 5 years’ experience to a challenging long-term position.
Work History
Learning Trainer
4 Years 7 Months- Coordinate and deliver training for associates and Leaders
- Collaborated with area managers and process assistants to update training curriculum, increasing engagement and effectiveness for associates and leaders
- Integrated company values, safety processes, and operating procedures into training sessions to reinforce compliance and culture
- Improved Shipped Failed Moves from 90% to 15% in 2024
- Excellent communication and presentation skills with the ability to motivate and develop other team members
- Strong attention to detail, communication, and teamwork for smooth operations
- Utilized scanners, Kindles, and laptops for efficient inventory management.
- Performed daily inspections on forklifts and equipment to ensure safe and reliable operations
- Loaded and unloaded packages onto conveyor belt to streamline processing.
- Organized and scanned packages into specific areas for effective inventory management.
- Audit and close out pods for outbound
- Facilitated training sessions to improve team competency, knowledge, and skills.-March 2024- August 2026
- Managed trailer dock and release process to ensure timely operations.-September 2023- March 2024
- Operated forklift for efficient material handling and transport.- April 2023- Sept 2023
- Contributed to warehouse operations by organizing inventory and assisting team.-January 2022- April 2023
- Delivered onboarding sessions for associates, reinforcing safety protocols and standard work expectations.
- Monitored training completion and maintained accurate records in learning management systems.
Shop Manager
6 Years 8 Months- Reported daily and weekly financial performance, staff performance, and inventory needs to Shop Owner for effective management.
- Held monthly meetings to inform staff on State Board of Maryland guidelines, ensuring compliance and operational integrity.
- Held monthly meetings to update staff on State Board of Maryland guidelines and protocols, ensuring compliance and operational integrity
- Developed and implemented marketing strategies that attracted new clients and promoted new services and products, driving customer engagement
- Promoted safety practices through training sessions to enhance workplace awareness. to reduce workplace incidents.
- Supervised nail technicians, provided coaching, and resolved staffing issues quickly.
Education
Associate of Science - Accounting
High school diploma - General Studies
Skills
Training assessment
Compliance training
Training evaluation
Learning design
Curriculum design
Operational efficiency
Management
Mentoring
Communication
Training logistics
Certification
Forklift Certification, April 2023 to April 2026, Power Industrial Truck Certified Operator, Non-CDL Class C
Languages
English
Full Professional
Personal Information
Timeline
Learning Trainer
Amazon
01.2022 - 08.2026Read More
Shop Manager
Alex Nails
05.2015 - 01.2022Read More
Lake Clifton-Eastern HS
High school diploma from General Studies
Read More
Morgan State University
Associate of Science from Accounting
Read More