Summary
Overview
Work History
Education
Skills
Timeline
SoftwareEngineer

Tammie Morris

Stockbridge,GA

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

25
25
years of professional experience

Work History

Online

Proctor, Georgia B Virtual Inc
02.2018 - 08.2018
  • As an Online Proctor, I monitored examinees, who logged in from remote locations for institutional exams and work base assessments, for suspicious behavior
  • Responsibility included assisting examinees to access exam site and orient them of parameters pertaining to their individual exams
  • I also assisted with any minor technical issues examinee may encounter with their computer.

Senior Fraud Investigator

Georgia SunTrust Bank Inc
05.1993 - 04.2016

  • Help prevent and mitigate monetary loss for bank's clients and financial institution
  • Responsible for reviewing reports to determine any unusual transactions or trends
  • Interacted with external as well as internal clients to discuss potential risks and to provide information as to what steps were needed to ensure protection of their accounts
  • Duties also included training and developing new hires
  • Assisted with writing and reviewing departmental procedures
  • Learned multiple departmental reports in order to assist with coverage during vacations or absences.
  • Evaluated customer data to identify and prevent fraudulent activities
  • Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
  • Performed risk assessments to determine level of fraud risk and prioritize investigations
  • Developed and implemented procedures to detect and prevent fraud

Education

Some College (No Degree) -

Georgia State University
Atlanta, GA

Skills

  • Customer Service Oriented
  • Honest and dependable
  • MS Office
  • Ability to multitask
  • Quick learner
  • 10-Key
  • Calm and Professional Under Pressure
  • Customer Service
  • Conflict Resolution
  • Training Development Aptitude
  • Refund Processing
  • Data Evaluation
  • Managing Multiple Tasks
  • Documentation

Timeline

Online

Proctor, Georgia B Virtual Inc
02.2018 - 08.2018

Senior Fraud Investigator

Georgia SunTrust Bank Inc
05.1993 - 04.2016

Some College (No Degree) -

Georgia State University

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Tammie Morris