Fontella D. Chapman
Independence,MO
Summary
Dedicated Professional with over 10 years of experience, specializing in Quality Assurance and Food Safety. Proven track record in ensuring product quality and adherence to safety standards. Previous roles include Food Safety Technician, demonstrating expertise in maintaining food safety protocols. Additionally, I have a solid foundation in Package Handling from a five year tenure at UPS. Known for meticulous attention to detail, effective problem solving, and a commitment to delivering high quality results. Seeking a challenging role to leverage my skills and contribute to organizational excellence.
Overview
27
27
years of professional experience
Work History
HACCP Monitor
National Beef Packing Company
09.2023 - Current
- Interpret and enforce HACCP rules, regulations and procedures.
- Collect Micro samples, both environmental and finished product.
- Perform checks and verification to assure HACCP program is being followed.
- Document incidents, corrective actions, and preventative measurements.
- Perform pre-shipment review.
- Perform pre-operational inspections of production floor and equipment. Inspect equipment, facility, for cleanliness, and proper sanitation.
- Assist in other duties as needed.
Quality Assurance Food Safety Technician
National Beef Packing Company
10.2019 - 09.2023
- Enhanced product quality by conducting routine inspections and implementing corrective actions.
- Ensured compliance with food regulations by maintaining accurate documentation and records of quality assurance activities.
- Increased efficiency in the laboratory by streamlining testing procedures, reducing turnaround time for results.
- Collaborated with cross-functional teams to address product issues, improving overall customer satisfaction.
- Perform pre-operational inspection of production floor and equipment.
- Perform checks and verification to ensure food safety and quality program is being followed.
- Collect micro samples, both environmental and finished product.
- Assist in other duties as needed.
Assembly Line Packer
Phenix Labeling
10.2013 - 06.2014
- Enhanced production efficiency by organizing and maintaining a clean and orderly work station.
- Achieved consistent product quality by closely following standardized packing procedures and guidelines.
- Reduced waste and improved sustainability by efficiently utilizing packing materials and resources.
- Promoted workplace safety by adhering to all safety protocols, regulations, and equipment guidelines.
- Labeling packages and keeping assembly running at an efficient pace.
Package Handler
UPS
08.2003 - 10.2008
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Enhanced customer satisfaction by ensuring timely delivery of packages through efficient processing methods.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Supported team morale by fostering positive communication and collaboration among coworkers.
- Aided in maintaining warehouse cleanliness, ensuring an organized workspace conducive to efficient operations.
- Maintained accurate records of incoming and outgoing packages and shipments for future reference.
Bill Collector
1st Call
09.2000 - 11.2002
- Improved client relations by maintaining clear communication and regularly updating them on their account statuses.
- Reduced overdue accounts by proactively contacting debtors and negotiating payment arrangements.
- Enhanced the efficiency of the collections process with thorough documentation and accurate recordkeeping.
- Ensured compliance with federal and state regulations, protecting company reputation and legal standing.
- Achieved performance goals on consistent basis.
- Collected on delinquent accounts to reduce overdue balances.
- Maintained high volume of calls and met demands of busy and productive group.
Cook
Arby's Restaurant
05.1998 - 05.2000
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
Construction Worker
Ace Construction
05.1997 - 09.1997
- Completed construction projects on time by adhering to strict deadlines and prioritizing tasks appropriately.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Brought materials and tools from trucks and storage facilities to work site locations and organized for expected needs.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Gathered waste and trash from job sites for placement in refuse containers to keep job sites clean and organized.
- Followed instructions and safety protocols to prevent accidents and injuries.
- Loaded and unloaded materials and equipment onto and off construction sites.
Education
High School Diploma -
Liberal Sr High School
Liberal, KS05.2000
Associate of Business Administration - Business Administration
Hutchinson Community College
Hutchinson, KS2004
Skills
- Behavior Management
- Discipline
- Emergency Response
- Multitasking
- Attention to Detail
- Quality Assurance
- Problem Solving
- Conflict Resolution
- Decision Making
- Analytical Skills
- Technical Proficiency
- Active Listening
- Team Collaboration
- Time Management
- Process Improvement
- Critical Thinking
- Adaptability
- Training and Development
- Team Training
- Team Leader
Timeline
HACCP Monitor
National Beef Packing Company
09.2023 - Current
Quality Assurance Food Safety Technician
National Beef Packing Company
10.2019 - 09.2023
Assembly Line Packer
Phenix Labeling
10.2013 - 06.2014
Package Handler
UPS
08.2003 - 10.2008
Bill Collector
1st Call
09.2000 - 11.2002
Cook
Arby's Restaurant
05.1998 - 05.2000
Construction Worker
Ace Construction
05.1997 - 09.1997
High School Diploma -
Liberal Sr High School
Associate of Business Administration - Business Administration
Hutchinson Community College
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