Forest Joel
Seattle,WA
Summary
Professional Asset Protection leader with over 12 years of experience in Loss Prevention. Highly attentive in monitoring premises and skilled at identifying signs of attempted theft. Excellent team-focused reputation for identifying and resolving theft issues, managing loss prevention programs and driving overall operation movement at store and district level.
Overview
6
6
years of professional experience
Work History
Investigator
Victoria's Secret & PINK
Seattle, Washington
08.2021 - Current
- Own external shrink results for 5 stores within district 315, which rotates per inventory cycle.
- Oversee all external ORC case building investigations through district 315, which includes overseeing investigations through to prosecution by leveraging district attorneys and law enforcement departments at city, state, and federal levels.
- Own all training in external theft and safety awareness.
- Lead Victoria’s Secret west coast biweekly Investigation and training calls. Allowing investigators to show case their work and provide training content for AP programs.
- In a 3 year span I have supported in decreasing district 315 overall shrink from a 9.6 to 6.1. In 2023 closed multiple ORC investigations, resulting in a $489,000 out of Business Market Value and an overall 72% decrease of external known theft. I was awarded Victoria’s Secret Investigator of the year for 2023.
Asset Protection Manager
Nordstrom
Tacoma, WA
10.2020 - 08.2021
- Managed a team of 200 team members responsible for all safety and security issues.
- Increased the productivity and global understanding of the Assets Protection team.
- Lead a diverse team that investigated and resolved 200 internal theft issues, credit card fraud, return fraud, external theft cases, and safety incidents.
- Analyzed available reports to find trends in theft and fraud incidents, communicated them at a regional level in order to drive resolution on a large scale, and summarized reports for leadership.
- Received recognition by the store manager and was awarded Leader of the Quarter for the Tacoma Nordstrom for the fourth quarter of 2020.
Assistant Asset Protection Manager
Nordstrom
Seattle, WA
11.2018 - 10.2020
- Supported management a team of 600 team members responsible for all safety and security issues for highest risk full line store in the region.
- Assisted in leading a team of 22 direct reports, and provided mentorship and resulted in 5 promotions.
- Responsibility included, asset protection, theft resolution, building security for store/cooperate sector, critical incident response, and shrinkage program management.
Skills
- Loss prevention
- Inventory management
- Inventory control
- Security measures
- Loss prevention assessment programs
- Building security equipment control
- Conflict resolution
- Utilized Open-Source Intelligence
- Organized Retail Theft Investigations
Timeline
Investigator
Victoria's Secret & PINK
08.2021 - Current
Asset Protection Manager
Nordstrom
10.2020 - 08.2021
Assistant Asset Protection Manager
Nordstrom
11.2018 - 10.2020
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