Hi, I’m
ESTHER FORESTANDI
Summary
Outgoing, reliable professional seeking an entry-level flight attendant position in the airline industry. Eager to learn and ready to work hard to attain customer satisfaction through the utilization of my dynamic and warm personality and customer service protocols.
Overview
20
years of professional experience
1
Certificate
Work History
YMCA/ YouFit/ MetFitness
Group Fitness Instructor
04.2009 - Current
Job overview
- Cultivated a welcoming atmosphere for all skill levels, promoting inclusivity and accessibility within group fitness classes.
- Maintained cleanliness of group fitness ro and fitness equipment.
- Implemented safety protocols to minimize injuries during classes, ensuring safe workout environment.
- Continuously updated personal knowledge of industry trends and best practices, ensuring the provision of cutting-edge instruction techniques.
Gilbert Chiropractic Clinic
07.2023 - 01.2024
Job overview
- Answered phones to respond to customer questions, provide information and schedule appointments.
- Assisted chiropractor during patient exams to implement treatment plans quickly.
- Provided exceptional customer service to all patients, ensuring that they felt heard, understood, and valued throughout their treatment journey.
- Input patient data into computer system using Chirotouch Software and checked information for accuracy.
Amazon - Optimal US Logistics
Delivery Driver
04.2022 - 12.2022
Job overview
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Enhanced customer trust by providing courteous and professional service during deliveries.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
Captain Maintained
First Mate
05.2006 - 03.2009
Job overview
- Greeted passengers to address guest needs, questions or concerns to create optimum experience onboard in a safe manner.
- Informed guests of proper and safe use of equipment such as life jackets, wave runners and rafts.
- Swept, mopped and wiped down decks and exterior to remove dirt and debris.
- Handled lines to moor vessels to wharfs, secured vessels to adjacent vessels and rigged towing lines.
- Completed regular vessel inspections to identify deficiencies and coordinate corrective actions.
- Maintained boat logs and oversaw cargo storage on or below decks, securing items and protecting products from damage or loss.
- Maintained a positive work environment for crew members through effective communication and conflict resolution strategies.
Captain Maintained
Administrator Assistant
01.2005 - 04.2006
Job overview
- Performed routine clerical tasks by scanning, filing and copying documents.
- Developed positive relationships with clients through excellent customer service skills during phone calls or face-to-face interactions.
- Maintained a professional office environment, ensuring cleanliness and proper organization of supplies.
- Processed invoices and expenses using QuickBooks to facilitate on-time payments.
Education
State College of FloridaBradenton- FL
Associate of Arts from Accounting
08.2014
Antonio Jose De Sucre University Technical InstituteVenezuela
Associate of Science from Hospitality And Tourism Management
05.1995
Skills
- Dependability and honesty
- Active learning
- Attention to detail
- Good communication skills
- Excellent interpersonal skills
- Customer service
- Critical thinking
- Ability to remain calm in emergencies
- Diplomacy and tact
- Assertiveness
- Time management
- Heavy lifting
- Health and safety procedures
- Food and beverage service
- Good general health and fitness
- Verbal and written communication in English and Spanish
Certification
- Flight Attendant Certification- Venezuela Infoproavia
- Travel and Tourism Diploma- Sarasota Travel School.
- Tour Escorting and Procedures Diploma- Sarasota Travel School.
- Senior Fitness Certifications - Silver Sneakers.
- Zumba Instructor Licenses-Zumba Fitness, LLC.
- CPR/AED Certification.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
Spanish
Native or Bilingual
Timeline
Gilbert Chiropractic Clinic
07.2023 - 01.2024
Delivery Driver
Amazon - Optimal US Logistics
04.2022 - 12.2022
Group Fitness Instructor
YMCA/ YouFit/ MetFitness
04.2009 - Current
First Mate
Captain Maintained
05.2006 - 03.2009
Administrator Assistant
Captain Maintained
01.2005 - 04.2006
State College of Florida
Associate of Arts from Accounting
Antonio Jose De Sucre University Technical Institute
Associate of Science from Hospitality And Tourism Management
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