Summary
Overview
Work History
Education
Skills
University Organizations
Volunteer Assignments
Timeline
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Nigel S. Forh

Raleigh,USA

Summary

Nigel is a highly motivated and dedicated professional with a passion for challenging tasks that foster intellectual and professional growth. Possessing a strong sense of responsibility and discipline, he approaches every endeavor with a goal-oriented mindset. Nigel actively seeks out activities that push his limits and contribute to personal development. His unwavering drive and determination make him a valuable asset to any team or organization.

Overview

4
4
years of professional experience

Work History

Guest Service Coordinator (GSC)

Parking Management Company
04.2023 - Current
  • Company Overview: Renaissance Hotel, Raleigh North Hills
  • Assume supervisory role and responsibilities as requested by management
  • Travel to other affiliated hotels as requested by management
  • Provide exceptional service to all guests in a courteous, professional, and efficient manner
  • Maintain proper traffic flow in designated arrival and departure areas
  • Train and supervise new employees
  • Guide and educate guests on what North Hills, Midtown, and Raleigh have to offer
  • Manage daily ticket logs
  • Manage audits and create key scrubs
  • Ensure the hotel lot is in an organized state after shifts
  • Renaissance Hotel, Raleigh North Hills
  • Liaised with finance department to ensure accurate billing and resolve any discrepancies, enhancing customer trust and satisfaction.
  • Managed a high volume of client requests, ensuring timely and effective service delivery.
  • Honored as the longest-serving employee with an impeccable record, maintaining a workplace free of incident claims.
  • Earned high ratings from guests for professionalism and service.
  • Acknowledged for consistently exceeding performance expectations and demonstrating outstanding work ethic.

Guest Service Attendant (GSA)

Parking Management Company
02.2022 - 04.2023
  • Company Overview: Renaissance Hotel, Raleigh North Hills
  • Extend greetings and required assistance to arriving and departing guests
  • Park and retrieve customers’ vehicles in a safe and timely fashion
  • Renaissance Hotel, Raleigh North Hills

Associate

Harris Teeter
07.2021 - 12.2021
  • Greeted customers when entering and leaving the store
  • Cashiered transactions and issued receipts to customers for their purchases
  • Received and stocked new inventory as specified to ensure it remains within usability date for sale
  • Updated promotional displays for products and services to increase sales
  • Cleaned the area around registers consistently to keep workspaces clean and neat
  • Completed orders from customers by personally shopping for them and bringing it to their cars
  • Resolved customer complaints by providing them with relevant information
  • Honored for consistently demonstrating reliability and punctuality.
  • Awarded for excellence in job performance and dedication.

Education

Bachelor of Science - Automotive Engineering Technology

North Carolina A&T State University
Greensboro, North Carolina
05-2026

Wakefield High School -

Wakefield High School
Raleigh, North Carolina
06.2022

Skills

  • Microsoft Word
  • Microsoft Excel
  • Experienced in Autodesk AutoCAD Applications
  • Experienced in Python Coding
  • Effective Time Management
  • Strong Attention To Detail
  • Collaborative Teamwork
  • Audit Analysis

University Organizations

  • Smiles Of Aggies (SOA), 12/2024 - Present, Co-Social Media Chair
  • Beyond The Surface, 10/2024 - Present, General Body Member
  • National Society of Black Engineers (NSBE), 11/2022 - Present, Collegiate Member
  • Blue & Gold Racing, 08/2022 - Present, Suspension & Steering Senior Chair, Assisted in leading the design, analysis, and optimization of steering and suspension systems to improve handling, performance, and durability., Ensured compliance with the Formula SAE competition rulebook regarding suspension and steering design., Oversaw the steering and suspension sub-team, setting goals, deadlines, and ensuring alignment with the overall vehicle development timeline., Researched materials and manufacturing processes for lightweight and high-strength components, ensuring compliance with racing regulations., Worked with other subsystem teams (chassis, aerodynamics, drivetrain) to ensure vehicle integration and performance balance.
  • African Aggies Coalition (AAC), 08/2022 - Present, Co-Secretary, Worked with other student organizations or external partners for collaboration., Created and maintained databases or spreadsheets for organization tracking., Assisted in planning and executing our annual African Night School Event., Assisted in budget tracking and financial documentation., Represented the organization at meetings and public events.

Volunteer Assignments

  • Wake County Primary Election, 05/16/22, 05/17/22, Election Polls Assistant, Organized and assembled ballot tables, supplies, and voting literature pertinent to the elections., Looked up names in pollbooks to confirm voter identity., Created Authorization to Vote (ATV) forms which individuals use to vote., Scanned ATVs and ballots to ensure they matched the voters’ political affiliation., Issued validated ballots to voters., Assisted disabled voters through curbside voting.
  • Wake Forest Area Chamber of Commerce, 05/01/21, Volunteer, Set up tables and tents for the fair., Directed traffic to designated parking areas., Arranged tennis courts to host the Pickleball Tournament., Provided solutions to guests’ inquiries.
  • Excelsior Lodge #21, 01/01/18, 03/01/20, Volunteer, Assisted the Lodge with their bi-annual community cleanup campaign which consisted of home and landscaping chores to assist the elderly., Served at the annual Excelsior 'Coat Drive' that provided the homeless and the less fortunate with coats and gloves for the Fall and Winter seasons.

Timeline

Guest Service Coordinator (GSC)

Parking Management Company
04.2023 - Current

Guest Service Attendant (GSA)

Parking Management Company
02.2022 - 04.2023

Associate

Harris Teeter
07.2021 - 12.2021

Wakefield High School -

Wakefield High School

Bachelor of Science - Automotive Engineering Technology

North Carolina A&T State University
Nigel S. Forh