Forist Gaston
Colorado Springs,CO
Summary
Dedicated Special Education Paraprofessional with a background in assisting teachers with classroom activities. Knowledgeable in school safety, learning processes and individualized expression. Offering a successful career history comprising more than 2 years.
Overview
4
4
years of professional experience
Work History
Special Education Aide
Netzaberg Elementary School
Grafenwoehr , Germany
06.2017 - 04.2019
- Managed classroom activities and redirected problematic behavior.
- Provided teacher support with curriculum delivery and student behavior management.
- Implemented behavior redirection methods to address problematic issues.
- Assisted special-needs students using various instructional techniques and technologies.
- Supported students in completing classwork and applying academic concepts.
- Monitored student progress and behavior.
Customer Service Representative
Military Exchange
Grafenwoehr , Germany
10.2016 - 06.2017
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintained customer orders and organized scheduling for customer furniture deliveries.
- Remained knowledgeable about company policies and procedures.
- Followed instructions form superior and took initiative when appropriate.
Night Shift Manager
Military Exchange
Fort Irwin , CA
11.2014 - 09.2016
- Prepared materials for following shift.
- Oversaw restocking of supplies and other functions to prepare for daytime business.
- Exercised composure under pressure and in escalated customer service scenarios.
- Ran nightly reports closing out various accounts and detailing daily activities.
- Delegated tasks and oversaw performance to accomplish all required objectives.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH08.2022
Associate of Arts - General Studies
Lake Tahoe Community College
South Lake Tahoe, CA07.2014
Skills
- Instructional Techniques
- Conflict Management
- Individual Education Plans IEPs
- Activities of Daily Living ADLs
- Behavioral Guidance
- Educational Settings
- Audiovisual Equipment
- Records Maintenance
- Maintaining Classroom Cleanliness
- Clerical Support
- Positive Learning Environment
- Personalized Support
Timeline
Special Education Aide
Netzaberg Elementary School
06.2017 - 04.2019
Customer Service Representative
Military Exchange
10.2016 - 06.2017
Night Shift Manager
Military Exchange
11.2014 - 09.2016
Bachelor of Arts - Psychology
Southern New Hampshire University
Associate of Arts - General Studies
Lake Tahoe Community College
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