LAURA P. MUÑOZ-CASILLAS
Los Angeles,CA
Summary
Accounts Payable Associate with strong client-facing communication skills and 10+ years of high-volume retail leadership experience. Skilled in invoice processing, GL coding, vendor management, audit compliance, and maintaining accurate financial workflows. Known for delivering organized, efficient, and customer-focused support to internal teams, vendors, and clients.
Overview
15
15
years of professional experience
Work History
Accounts Payable Associate
Charter Impact
01.2024 - Current
- Provide client-facing AP support, responding to inquiries and resolving escalations with a service-driven approach.
- Process high-volume invoices, ensuring accurate GL coding, vendor allocation, and timely payment.
- Maintain audit-ready electronic records and support compliance standards across all assigned accounts.
- Manage weekly check runs, vendor documentation, and workflow accuracy to uphold operational efficiency.
- Analyze financial data to support decision-making and process improvements.
Assistant Manager → Operations Manager
Adidas
07.2019 - 10.2023
- Oversaw daily operations for multiple high- and mid-volume stores across the Los Angeles district.
- Strengthened operational processes, customer service execution, and team development.
- Served as district operations coach, leading conference calls and delivering compliance training.
- Collaborated with corporate teams on high-volume store visits to execute brand and operational standards.
- Supported staffing, floor execution, merchandising, and operational alignment across district stores.
- Led operational strategies to enhance workflow efficiency and reduce costs.
Sales Associate → Lead → Assistant Manager
American Eagle Outfitters
10.2010 - 07.2018
- Led daily store operations, staff development, customer service, and floor execution.
- Supported multiple high-volume locations through district-level coaching and training.
- Improved operational performance through inventory accuracy, compliance, and onboarding initiatives.
- Partnered with corporate teams during outlet and flagship store visits to implement brand standards.
Education
Licensed Vocational Nursing Certificate -
Allied Medical & Health Services
Los Angeles01.2015
High School Diploma -
Allan F. Daily High School
Glendale01.2008
Skills
- Accounts Payable & Invoice Processing
- General Ledger Coding
- Vendor Documentation & Management
- Audit Compliance & Electronic Filing
- Problem Solving & Decision Making
- Organizational & Analytical Skills
- Staff Coaching & Training
- High-Volume Retail Operations
- Sage, Oracle, Karbon, Microsoft Office, Excel (Intermediate)
Websites
Timeline
Accounts Payable Associate
Charter Impact
01.2024 - Current
Assistant Manager → Operations Manager
Adidas
07.2019 - 10.2023
Sales Associate → Lead → Assistant Manager
American Eagle Outfitters
10.2010 - 07.2018
Licensed Vocational Nursing Certificate -
Allied Medical & Health Services
High School Diploma -
Allan F. Daily High School