Forrest Hinte, Jr.
Wilmington,DE
Summary
Detail-oriented Security Officer equipped with excellent memory and awareness of people, events and facilities. Skilled in responding to emergency situations and providing crisis intervention. Exercises sound judgment during crisis and emergency situations.
Overview
21
21
years of professional experience
Work History
Inventory Control
United Refrigeration
Wilmington, DE
12.2018 - 09.2023
- Received and inspected incoming materials for damage.
- Maintained accurate inventory records and documents.
- Performed inventory cycle counting and identified discrepancies.
Food Prep Cooking Assistant
Janssen's Market
Wilmington, DE
03.2018 - 12.2018
- Greeted customers and accepted cash and credit card payments, issued receipts and provided change.
- Prepared food items according to recipes, menus and supervisor's instructions.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
Customer Resolution Services
Navient (Sallie Mae)
Newark, DE
05.2013 - 05.2017
- Followed up with customers via phone, email or mail regarding past due student loan accounts and established payment plans with customers.
- Maintained accurate and detailed records of all customer interactions, including notes on conversations, actions taken, and outcomes achieved.
- Adhered to all applicable laws and regulations related to collections activities.
Financial Customer Service Representative
Tribal Ventures Management Group
Claymont, DE
07.2010 - 03.2012
- Maintained a professional demeanor when interacting with customers during collections calls.
- Assessed customer financial information to determine the best payment plan for delinquent accounts.
- Adhered to all applicable laws and regulations related to collections activities.
Customer Service Representative
QVC
West Chester, PA
08.2005 - 03.2009
- Engaged in conversation with inbound customers to resolve issues and answer product questions.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Maintained records of customer interactions or transactions, thoroughly recording details of inquiries.
Industrial Customer Service Representative
Shellhorn and Hill
Wilmington, DE
01.2004 - 04.2005
- Provided customers information about oil contracts.
- Scheduled and prepared invoices for oil deliveries.
- Maintained and reconciled accounts receivable tracking database and adjusted billing statements as needed.
Security Officer
Delaware Park
Wilmington, DE
05.2002 - 05.2003
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
Education
B.A. - Religion
Bob Jones University
05-1983
Skills
- Investigative Abilities
- Crime Prevention
- Document Management
- Detail Oriented
Timeline
Inventory Control
United Refrigeration
12.2018 - 09.2023
Food Prep Cooking Assistant
Janssen's Market
03.2018 - 12.2018
Customer Resolution Services
Navient (Sallie Mae)
05.2013 - 05.2017
Financial Customer Service Representative
Tribal Ventures Management Group
07.2010 - 03.2012
Customer Service Representative
QVC
08.2005 - 03.2009
Industrial Customer Service Representative
Shellhorn and Hill
01.2004 - 04.2005
Security Officer
Delaware Park
05.2002 - 05.2003
B.A. - Religion
Bob Jones University
Similar Profiles
George David DillonGeorge David Dillon
Inside Sales Representative at United RefrigerationInside Sales Representative at United Refrigeration
Laura BradyLaura Brady
Account Management /Customer Service Representative at United RefrigerationAccount Management /Customer Service Representative at United Refrigeration
Jeremy DortchJeremy Dortch
Branch Manager at United RefrigerationBranch Manager at United Refrigeration