Summary
Overview
Work History
Education
Skills
Timeline
Generic

Forrest Milton

Piedmont,AL

Summary

Skilled in automotive service management with expertise in tire services, customer interaction, and team collaboration. Successfully managed inventory and ensured compliance with industry regulations while addressing customer inquiries effectively. Experience in hiring, training, and supervising a team of technicians to enhance service quality and operational efficiency.

Overview

8
8
years of professional experience
2020
2020
years of post-secondary education

Work History

Automotive Service Technician

Walmart
Anniston
10.2023 - Current
  • Maintained a clean and organized work environment to promote safety.
  • Assisted customers in understanding service needs and recommendations.
  • Collaborated with team members to ensure timely service delivery.
  • Cleaned up work areas after completion of tasks so that they are orderly for the next job.
  • Followed safety protocols when working with hazardous materials such as motor oil.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety

Automotive Service Manager

Walmart
Talladega, AL
08.2023 - 10.2023
  • Managed daily automotive service operations and team performance.
  • Oversaw scheduling and workflow for service appointments and repairs.
  • Trained and mentored technicians on best practices and safety protocols.
  • Ensured compliance with company policies and industry regulations.
  • Coordinated inventory management for automotive parts and supplies.
  • Addressed customer inquiries and resolved service-related issues efficiently.
  • Hired, trained, and supervised a team of automotive service technicians.

CAP 2 Supervisor

Walma
Talladega, Alabama
06.2023 - 08.2023
  • Managed inventory control processes to maintain optimal stock levels.
  • Coordinated shipping and receiving activities for timely order fulfillment.
  • Monitored employee performance and provided constructive feedback for improvement.
  • Conducted regular safety audits and addressed compliance issues promptly.
  • Communicated effectively with team members to foster a collaborative work environment.
  • Monitored staff performance and provided guidance when necessary.

Automotive Service Technician

Walmart
Anniston, AL
04.2021 - 06.2023
  • Assisted customers in understanding vehicle repairs and maintenance needs.
  • Maintained a clean and organized work environment adhering to safety regulations.
  • Collaborated with team members to enhance service efficiency and workflow.
  • Executed tire rotations, and balancing for optimal vehicle performance.
  • Performed routine maintenance including oil changes, tire rotations.
  • Displayed excellent customer service skills when interacting with customers regarding their automotive needs.
  • Removed, replaced, balanced and rotated new or used tires to maintain on-road safety

Crew Member

McDonald’s
Piedmont, AL
06.2017 - 05.2021
  • Provided exceptional customer service during high-volume shifts.
  • Operated kitchen equipment to prepare food items efficiently.
  • Maintained cleanliness and organization in dining and kitchen areas.
  • Collaborated with team members to ensure smooth shift transitions.
  • Assisted in training new crew members on operational procedures.
  • Handled cash transactions accurately at the front register.
  • Followed safety and sanitation guidelines to uphold quality standards.
  • Stocked supplies and ingredients to support kitchen operations effectively.
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Served food quickly for positive guest experiences.
  • Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Provided excellent customer service to maintain a positive atmosphere for guests.

Warehouse Shipper

American Apparel
Centre
04.2020 - 03.2021
  • Packaged garments for shipment using proper materials and techniques.
  • Operated forklifts to move products safely within the warehouse.
  • Maintained accurate inventory records during shipping operations.
  • Inspected shipments for quality and accuracy before dispatching.

Cook

Huddle House
Centre, Alabama
08.2019 - 09.2019
  • Prepared ingredients for daily menu items and special requests.
  • Maintained cleanliness and organization of kitchen equipment and workstations.
  • Assisted in training new kitchen staff on food preparation techniques.
  • Ensured compliance with health and safety standards during food handling.
  • Collaborated with team members to streamline meal production processes.
  • Managed inventory levels of food supplies to minimize waste.
  • Cleaned kitchen equipment, surfaces, utensils and dishes.

Education

Piedmont High School
Piedmont, AL

Skills

  • Tire rotation
  • Customer service
  • Team collaboration
  • Safety compliance
  • Employee training
  • Time management
  • Service recommendations
  • Fluid checks
  • Tire services
  • Battery services

Timeline

Automotive Service Technician

Walmart
10.2023 - Current

Automotive Service Manager

Walmart
08.2023 - 10.2023

CAP 2 Supervisor

Walma
06.2023 - 08.2023

Automotive Service Technician

Walmart
04.2021 - 06.2023

Warehouse Shipper

American Apparel
04.2020 - 03.2021

Cook

Huddle House
08.2019 - 09.2019

Crew Member

McDonald’s
06.2017 - 05.2021

Piedmont High School

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