Fortune Uzo

Security Officer – North Shore Towers & Country Club

• Work as part of a team securing a large residential and country club property.
• Rotate through multiple posts: gatehouse, arcade, patrol, west gate, lobby, front desk, dispatch, and TC supervisor.
• Operate RMP vehicle to patrol grounds and assist residents and guests.
• Monitor access control, respond to incidents, and maintain detailed reports.
• Deliver professional customer service and support to all tenants, visitors, and st

• Patrol hospital buildings, parking areas, and grounds to maintain safety and security.
• Monitor access points and enforce visitor and staff ID policies.
• Respond to alarms, emergencies, and disturbances promptly.
• Write clear and accurate incident and activity reports.
• Provide assistance and excellent customer service to patients, visitors, and staff.

• Monitoring Surveillance Equipment - Operating CCTV cameras to detect and prevent suspicious activity.
• Patrolling the Premises - Conducting regular patrols of the property to ensure safety and deter crime.
• Access Control - Checking IDs, monitoring entry points, and verifying that only authorized personnel are on-site.
• Responding to Emergencies - Responding to alarms, fires, medical incidents, or criminal activity.
• Reporting Incidents - Writing detailed reports of incidents, accidents, or any unusual activity that occurs on duty.
• Customer Service - Assisting visitors or residents by providing directions, answering questions, and ensuring a safe environment.
• Enforcing Rules and Regulations - Ensuring that individuals adhere to the rules set by the property or establishment.
• Securing the Premises - Ensuring all doors and windows are locked and secure, particularly at the end of a shift.
• Conflict Resolution - Mediating disputes and de-escalating situations to maintain peace and safety.
• Responding to Suspicious Activity - Investigating any unusual or suspicious behavior and reporting it to management or law enforcement if necessary.
• Crowd Control - Managing large groups of people during events or emergencies to ensure safety.

• Customer service
• Stocking the shelves
• Restocking supplies
• Cleaning kitchen

• Turned a coaching program into my own private training service, helping young soccer players improve their skills.
• Led a team to a local championship by focusing on discipline, teamwork, and smart training.
• Created training plans to help players improve.
• Taught teamwork, leadership, and focus.
• Adjusted coaching based on each player's needs.
• Built strong relationships with players and parents.
• This experience strengthened my leadership, problem-solving, and ability to work under pressure-skills I now use in security to handle situations and keep people safe.

• Managed all aspects of the business, including client relations, scheduling, and service delivery.
• Developed strong time management and organizational skills while ensuring customer satisfaction.
• Demonstrated reliability and professionalism in managing recurring clients and handling financial transactions