Professional Summary
Overview
Work History
Education
Skills
Timeline

Fortunet Wilson

United States Army
WILLIAMSTOWN,NJ
20
years of professional experience

Experienced Customs Border Clearance Agent with strong analytical skills, clear communication, and recordkeeping expertise. Known for improving inspection processes, documenting findings accurately, and supporting regulatory compliance through concise reporting and issue resolution.

Work History

Chief Customs Border Clearance Agent

20 Years 1 Month
United States Army | 02.2005 - 03.2025
  • Inspected products and materials for defects, nonconformance, and specification compliance.
  • Documented inspection results and reported quality issues to support corrective action.
  • Monitored work areas for safety, cleanliness, and adherence to operational procedures.
  • Reviewed incoming materials and finished goods to ensure acceptance standards were met.
  • Recorded findings in inspection logs and maintained accurate quality control documentation.
  • Identified process inconsistencies and recommended improvements to strengthen product reliability.
  • Prepared reports detailing findings of inspections, investigations, and tests.
  • Upheld codes and regulations governing materials, processes, and procedures.
  • Delivered detailed reports on findings from inspections, helping stakeholders understand areas requiring attention or improvement in order to maintain regulatory compliance.
  • Identified potential hazards and recommended corrective actions, ensuring a safer work environment for all employees.
  • Improved quality assurance procedures to minimize errors and increase effectiveness of inspections.
  • Maintained up-to-date inspection and audit records for improved reporting and analysis.
  • Streamlined inspection processes for faster turnaround times, resulting in increased productivity.
  • Developed customized inspection checklists tailored to specific job sites, ensuring thorough evaluations.
  • Provided expert guidance to companies on how to rectify issues found during inspections, leading to improved practices.
  • Facilitated cross-departmental collaborations to address and rectify compliance issues identified during inspections.
  • Gathered intelligence and prepared concise reports for command decision-making.
  • Monitored sensitive information and maintained strict confidentiality standards.

Education

Bachelor of Science - Cyber Security

University of Maryland Global Campus | Hyattsville, MD

Skills

Regulatory communication
Documenting information
Recordkeeping
Complaint resolution
Issue resolution
Post-inspection follow-up
Clear communication
Strong communication
Analytical skills skills
Critical thinking
Organizational skills
Service support
Client relations and care
Relationship building
Conflict resolution
Schedule management
Adaptable scheduling
Customer satisfaction
Internet savvy
Professional communication
Positive attitude

Timeline

Chief Customs Border Clearance Agent

United States Army
02.2005 - 03.2025Read More

University of Maryland Global Campus

Bachelor of Science from Cyber Security
Read More
Fortunet Wilson